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Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $43,300.00 - $61,100.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
performance bonuses
Professional development opportunities
flexible scheduling
401(k)

Job Description

Azure Lounge is a premier upscale lounge and restaurant known for its sophisticated ambiance, exceptional service, and vibrant atmosphere. Located in a bustling area that attracts a diverse clientele, the lounge combines style and comfort to create an inviting space where guests can relax, socialize, and enjoy high-quality food and beverages. Azure Lounge takes pride in maintaining a polished, organized environment that emphasizes guest satisfaction and operational excellence. The establishment is committed to delivering memorable experiences through a well-curated menu, elegant decor, and events that cater to a range of occasions from casual evenings to special celebrations.

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Job Requirements

  • 3+ years of management experience in restaurant, lounge, nightlife, or hospitality environment
  • Strong leadership and team management skills
  • Experience managing high-volume guest experience
  • Strong conflict resolution and customer service skills
  • Ability to lead under pressure in fast-paced environment
  • Organized, dependable, and solutions-oriented
  • Experience with scheduling, staff management, and daily operations
  • Must be able to work nights, weekends, brunches, and special events

Job Qualifications

  • 3+ years of management experience in a restaurant, lounge, nightlife, or hospitality environment
  • Strong leadership and team management skills
  • Experience managing a high-volume guest experience
  • Strong conflict resolution and customer service skills
  • Ability to lead under pressure in a fast-paced environment
  • Organized, dependable, and solutions-oriented
  • Experience with scheduling, staff management, and daily operations
  • Must be able to work nights, weekends, brunches, and special events

Job Duties

  • Oversee all daily operations of Azure Lounge
  • Manage front-of-house and overall guest flow
  • Ensure the lounge opens and closes properly each day
  • Maintain a clean, organized, high-end atmosphere at all times
  • Create and enforce systems, policies, and standard operating procedures
  • Troubleshoot issues quickly and professionally during service
  • Hire, train, schedule, and lead staff
  • Manage servers, hosts, bartenders, support staff, and floor leads
  • Hold team members accountable for performance, punctuality, professionalism, and service standards
  • Conduct regular staff meetings and trainings
  • Build a strong team culture with high energy and high expectations
  • Coach team members to improve guest service and upselling
  • Ensure every guest has a smooth, memorable, and elevated experience
  • Address guest concerns, complaints, and service recovery in a professional way
  • Monitor reservations, table flow, seating, and customer satisfaction
  • Help create a lounge experience people want to return to and talk about
  • Track daily sales, labor, and operating performance
  • Help increase revenue through strong floor management, upselling, and customer retention
  • Monitor comps, voids, discounts, and cash handling procedures
  • Assist ownership with improving profitability and operational efficiency
  • Review staffing based on business needs and traffic
  • Oversee lounge nights, brunches, special events, and private bookings
  • Coordinate with vendors, DJs, hosts, and event partners when needed
  • Ensure events are staffed properly and executed at a high level
  • Work alongside ownership/marketing team to support promotions and guest traffic

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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