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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,300.00 - $61,100.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
performance bonuses
Professional development opportunities
flexible scheduling
401(k)
Job Description
Azure Lounge is a premier upscale lounge and restaurant known for its sophisticated ambiance, exceptional service, and vibrant atmosphere. Located in a bustling area that attracts a diverse clientele, the lounge combines style and comfort to create an inviting space where guests can relax, socialize, and enjoy high-quality food and beverages. Azure Lounge takes pride in maintaining a polished, organized environment that emphasizes guest satisfaction and operational excellence. The establishment is committed to delivering memorable experiences through a well-curated menu, elegant decor, and events that cater to a range of occasions from casual evenings to special celebrations.
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Job Requirements
- 3+ years of management experience in restaurant, lounge, nightlife, or hospitality environment
- Strong leadership and team management skills
- Experience managing high-volume guest experience
- Strong conflict resolution and customer service skills
- Ability to lead under pressure in fast-paced environment
- Organized, dependable, and solutions-oriented
- Experience with scheduling, staff management, and daily operations
- Must be able to work nights, weekends, brunches, and special events
Job Qualifications
- 3+ years of management experience in a restaurant, lounge, nightlife, or hospitality environment
- Strong leadership and team management skills
- Experience managing a high-volume guest experience
- Strong conflict resolution and customer service skills
- Ability to lead under pressure in a fast-paced environment
- Organized, dependable, and solutions-oriented
- Experience with scheduling, staff management, and daily operations
- Must be able to work nights, weekends, brunches, and special events
Job Duties
- Oversee all daily operations of Azure Lounge
- Manage front-of-house and overall guest flow
- Ensure the lounge opens and closes properly each day
- Maintain a clean, organized, high-end atmosphere at all times
- Create and enforce systems, policies, and standard operating procedures
- Troubleshoot issues quickly and professionally during service
- Hire, train, schedule, and lead staff
- Manage servers, hosts, bartenders, support staff, and floor leads
- Hold team members accountable for performance, punctuality, professionalism, and service standards
- Conduct regular staff meetings and trainings
- Build a strong team culture with high energy and high expectations
- Coach team members to improve guest service and upselling
- Ensure every guest has a smooth, memorable, and elevated experience
- Address guest concerns, complaints, and service recovery in a professional way
- Monitor reservations, table flow, seating, and customer satisfaction
- Help create a lounge experience people want to return to and talk about
- Track daily sales, labor, and operating performance
- Help increase revenue through strong floor management, upselling, and customer retention
- Monitor comps, voids, discounts, and cash handling procedures
- Assist ownership with improving profitability and operational efficiency
- Review staffing based on business needs and traffic
- Oversee lounge nights, brunches, special events, and private bookings
- Coordinate with vendors, DJs, hosts, and event partners when needed
- Ensure events are staffed properly and executed at a high level
- Work alongside ownership/marketing team to support promotions and guest traffic
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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