Shake Shack logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,752.00 - $62,566.40
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities
growth opportunities

Job Description

Shake Shack is a renowned leader in the hospitality industry, known for its commitment to quality, community, and exceptional guest experiences. Originating from a humble hot dog cart in New York City's Madison Square Park, Shake Shack was founded by Danny Meyer, an industry veteran and best-selling author recognized for his dedication to hospitality excellence. The brand has grown exponentially into one of the fastest-growing hospitality companies, continuing to uphold its mission to 'Stand For Something Good' in every aspect of its operations. Rooted in the values of fine dining and community involvement, Shake Shack provides high-quality food served with warmth and genuine hospitality, creating an inviting and vibrant atmosphere for both guests and employees.

As a hospitality company, Shake Shack places a strong emphasis on fostering a supportive and inclusive workplace where employees, or '#ShackFam', have access to ongoing training, mentorship, and growth opportunities. Working at Shake Shack means being part of a dynamic team dedicated to making a positive impact not only within the business but also throughout the surrounding community. Known for its collaborative and fun environment, the company encourages employees to bring their true selves to work, contribute ideas, and engage with the brand's mission at a deeper level.

The Restaurant Manager position at Shake Shack is a critical role responsible for overseeing daily restaurant operations to ensure exceptional service and guest satisfaction. This role requires leadership that is hands-on and deeply invested in developing team members through coaching and mentoring, inspiring them to perform at their best. The Restaurant Manager will manage team dynamics, training, and motivation, fostering a culture of excellence and hospitality that aligns with the brand’s values.

In addition to operational leadership, the Restaurant Manager takes charge of promoting the brand locally, organizing community events and building word-of-mouth enthusiasm that supports business growth. The role demands a keen attention to detail, particularly regarding compliance with sanitation and safety regulations, ensuring the restaurant meets all health and operational standards. Managers will also be expected to manage the financial aspects of the restaurant’s operations, including budgeting and resource allocation, to drive profitability and sustainable growth.

This role is ideal for individuals who are passionate about hospitality, enjoy working in a fast-paced environment, and have previous experience managing high-volume restaurant operations. Shake Shack offers competitive compensation within the range of $50,752 to $62,566 annually, along with a comprehensive benefits package. The role invites those who are eager to grow their career in hospitality, develop leadership skills, and contribute meaningfully to an organization that values integrity, excellence, and community engagement. Join Shake Shack to be part of a company where you can truly make a difference while enjoying a supportive, vibrant, and rewarding work environment.

Job Requirements

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification preferred
  • Willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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