Job Overview
Employment Type
Full-time
Compensation
Salary
Range $48,401.60 - $59,633.60
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Commuter Benefits
flexible spending accounts
development opportunities
Job Description
Shake Shack began as a humble hot dog cart in New York City’s Madison Square Park, founded by Danny Meyer, who is also the CEO of Union Square Hospitality Group and the acclaimed author of Setting the Table. What started as a simple cart quickly became a community favorite, with Shack Fans lining up daily to enjoy high-quality food. All proceeds were dedicated to park beautification efforts, showcasing the company’s early commitment to giving back. This early success led to the establishment of a permanent stand, marking the beginning of what has now grown into one of the fastest-growing and most beloved hospitality brands worldwide.
Today, Shake Shack is renowned not only for its delicious menu offerings but also for its unwavering dedication to hospitality excellence. The company emphasizes a culture that puts their people first, from employees to customers and local communities. As a member of the #ShackFam, team members benefit from a positive and inclusive working environment that fosters collaboration, innovation, and personal growth. Shake Shack’s mission to "Stand For Something Good" permeates everything they do, from operational decisions to community involvement. Employees experience meaningful opportunities for learning, mentorship, and career advancement while helping to craft unforgettable guest experiences in a dynamic hospitality setting.
The Restaurant Manager role at Shake Shack is a pivotal leadership position tasked with ensuring the smooth and efficient daily operations of the restaurant. This role demands someone who thrives in a fast-paced and high-volume environment and who is passionate about delivering exceptional guest service. A Restaurant Manager at Shake Shack not only oversees routine restaurant functions but also actively supports team development through hands-on coaching, training, and motivation. Leadership is centered on fostering a culture of excellence, safety, and compliance, while encouraging team members to contribute positively.
In addition, the Restaurant Manager acts as the face of the brand within the local community, spearheading efforts to boost brand recognition through word-of-mouth marketing and the organization of restaurant events. Financial acumen is integral, as the role includes managing budgets, understanding food costs, and driving operational efficiencies. The position offers competitive compensation, with a pay range between $48,401.60 and $59,633.60, and provides the chance to work in an environment that values diversity, innovation, and fun.
Working at Shake Shack means having access to a suite of valuable benefits, including weekly pay and performance bonuses, comprehensive health insurance options, paid time off, 401k plans with company match, and ongoing development opportunities. This role is perfect for those who value a workplace where authenticity is celebrated and where they can make a tangible impact on both the business and their communities.
Today, Shake Shack is renowned not only for its delicious menu offerings but also for its unwavering dedication to hospitality excellence. The company emphasizes a culture that puts their people first, from employees to customers and local communities. As a member of the #ShackFam, team members benefit from a positive and inclusive working environment that fosters collaboration, innovation, and personal growth. Shake Shack’s mission to "Stand For Something Good" permeates everything they do, from operational decisions to community involvement. Employees experience meaningful opportunities for learning, mentorship, and career advancement while helping to craft unforgettable guest experiences in a dynamic hospitality setting.
The Restaurant Manager role at Shake Shack is a pivotal leadership position tasked with ensuring the smooth and efficient daily operations of the restaurant. This role demands someone who thrives in a fast-paced and high-volume environment and who is passionate about delivering exceptional guest service. A Restaurant Manager at Shake Shack not only oversees routine restaurant functions but also actively supports team development through hands-on coaching, training, and motivation. Leadership is centered on fostering a culture of excellence, safety, and compliance, while encouraging team members to contribute positively.
In addition, the Restaurant Manager acts as the face of the brand within the local community, spearheading efforts to boost brand recognition through word-of-mouth marketing and the organization of restaurant events. Financial acumen is integral, as the role includes managing budgets, understanding food costs, and driving operational efficiencies. The position offers competitive compensation, with a pay range between $48,401.60 and $59,633.60, and provides the chance to work in an environment that values diversity, innovation, and fun.
Working at Shake Shack means having access to a suite of valuable benefits, including weekly pay and performance bonuses, comprehensive health insurance options, paid time off, 401k plans with company match, and ongoing development opportunities. This role is perfect for those who value a workplace where authenticity is celebrated and where they can make a tangible impact on both the business and their communities.
Job Requirements
- High school diploma or equivalent
- 2-3 years of management experience in a fast-paced, high-volume restaurant
- Strong leadership and communication skills
- Familiarity with sanitation and safety regulations
- Ability to motivate and manage teams effectively
- Flexible availability including evenings, weekends, and holidays
Job Qualifications
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Must exhibit an aptitude for leading, coaching, and driving excellence at every level
- Understanding of financial aspects of business operations
- Food handler certification, preferred
- Willingness to work flexible hours
Job Duties
- Manage daily restaurant operations to ensure superior service and guest satisfaction
- Train team members on all aspects of the Shack operations
- Motivate and manage team members to provide highest level of hospitality
- Demonstrate leadership with a focus on coaching and achieving excellence
- Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
- Ensure compliance with sanitation and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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