Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Work environment that encourages individuality and collaboration
Weekly Pay and Performance bonuses
meal discounts
Corporate discounts for travel, electronics, wellness and leisure activities
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life and Disability Insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts
Development and growth opportunities
Job Description
Shake Shack is a renowned hospitality brand that began its journey as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the visionary behind Union Square Hospitality Group and the bestselling author of Setting the Table, the brand quickly captured the hearts and taste buds of its customers. What started as a simple cart donating all its proceeds to park beautification efforts evolved into a permanent establishment and has since grown into one of the fastest-growing hospitality brands in the nation. Known for its emphasis on high-quality food paired with exceptional hospitality, Shake Shack has built a reputation not only for its delicious offerings but also for its commitment to community and people-first culture.
At the core of Shake Shack's philosophy is the mission to "Stand for Something Good." This guiding principle reflects in every aspect of their operations – from the way they treat their team members to the positive impact they aim to have on their neighborhoods. Belonging to the #ShackFam means joining a vibrant community where inclusive, fun, and collaborative work environments thrive. Team members benefit from comprehensive mentorship programs, continuous training, and attractive growth opportunities designed to elevate careers within the hospitality industry. Shake Shack takes pride in creating unforgettable experiences for guests while fostering a workplace where employees are encouraged to share ideas and grow professionally.
The role of Restaurant Manager at Shake Shack is integral to maintaining the brand's high standards of service and operational excellence. This full-time position demands a leader passionate about hospitality, team development, and delivering superior customer experiences. The Restaurant Manager is responsible for managing daily restaurant operations, ensuring adherence to sanitation and safety standards, and driving guest satisfaction. They will lead and motivate their teams, focusing on coaching and achieving operational excellence at every level. This position also involves community engagement efforts, supporting the promotion of the Shake Shack brand through local initiatives and events that resonate with the neighborhood and its guests.
Ideal candidates bring 2-3 years of experience in restaurant management within a high-volume and fast-paced environment, exhibiting a strong knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, and compliance with health and safety codes. A financial acumen and leadership aptitude are crucial to succeed in this role, complemented by flexibility in working hours. Food handler certification is preferred, reflecting a dedication to food safety. Those who thrive in this role will find ample opportunities to not only advance their own careers but also make a meaningful impact on the communities where Shake Shack operates. This is an excellent opportunity to be part of a company that values integrity, community involvement, and extraordinary hospitality, all while working in a supportive and energetic environment.
At the core of Shake Shack's philosophy is the mission to "Stand for Something Good." This guiding principle reflects in every aspect of their operations – from the way they treat their team members to the positive impact they aim to have on their neighborhoods. Belonging to the #ShackFam means joining a vibrant community where inclusive, fun, and collaborative work environments thrive. Team members benefit from comprehensive mentorship programs, continuous training, and attractive growth opportunities designed to elevate careers within the hospitality industry. Shake Shack takes pride in creating unforgettable experiences for guests while fostering a workplace where employees are encouraged to share ideas and grow professionally.
The role of Restaurant Manager at Shake Shack is integral to maintaining the brand's high standards of service and operational excellence. This full-time position demands a leader passionate about hospitality, team development, and delivering superior customer experiences. The Restaurant Manager is responsible for managing daily restaurant operations, ensuring adherence to sanitation and safety standards, and driving guest satisfaction. They will lead and motivate their teams, focusing on coaching and achieving operational excellence at every level. This position also involves community engagement efforts, supporting the promotion of the Shake Shack brand through local initiatives and events that resonate with the neighborhood and its guests.
Ideal candidates bring 2-3 years of experience in restaurant management within a high-volume and fast-paced environment, exhibiting a strong knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, and compliance with health and safety codes. A financial acumen and leadership aptitude are crucial to succeed in this role, complemented by flexibility in working hours. Food handler certification is preferred, reflecting a dedication to food safety. Those who thrive in this role will find ample opportunities to not only advance their own careers but also make a meaningful impact on the communities where Shake Shack operates. This is an excellent opportunity to be part of a company that values integrity, community involvement, and extraordinary hospitality, all while working in a supportive and energetic environment.
Job Requirements
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- willingness to work flexible hours
Job Qualifications
- 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
- working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- aptitude for leading, coaching, and driving excellence at every level
- understanding of financial aspects of business operations
- food handler certification preferred
- willingness to work flexible hours
Job Duties
- manage daily restaurant operations to ensure superior service and guest satisfaction
- train team members on all aspects of the Shack operations
- motivate and manage team members to provide highest level of hospitality
- demonstrate leadership with a focus on coaching and achieving excellence
- develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
- ensure compliance with sanitation and safety regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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