Shake Shack logo

Restaurant Manager

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $48,401.60 - $59,633.60
clock

Work Schedule

Flexible
diamond

Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
development opportunities

Job Description

Shake Shack is a leading hospitality company known for its commitment to delivering exceptional service and uncompromising quality. Founded as a humble hot dog cart in New York City's Madison Square Park by Danny Meyer, the founder and CEO of Union Square Hospitality Group, Shake Shack has grown into one of the fastest-growing hospitality brands worldwide. Embedded in its roots is a deep connection to community and a history of giving back, as all proceeds from the original cart were donated to park beautification efforts. Today, Shake Shack is recognized not only for its delicious, high-quality food but also for fostering a positive and inclusive work environment where team members are valued and given opportunities to thrive.

At Shake Shack, the culture revolves around the philosophy of "Standing for Something Good." This ethos is reflected in the company’s dedication to providing guests with memorable experiences, prioritizing ethical business practices, and supporting communities through active engagement and promoting sustainability. The company’s environment encourages collaboration, respect, and fun, making it an attractive employer for hospitality professionals who are passionate about making an impact beyond just serving great food.

The role of the Restaurant Manager at Shake Shack is integral to maintaining the brand's high standards and hospitality excellence. This is a full-time position with a competitive pay range of $48,401.60 to $59,633.60, designed for candidates who are ready to lead with enthusiasm and operational expertise. The Restaurant Manager will oversee daily restaurant operations ensuring superior guest satisfaction and seamless service. They will be responsible for training and motivating a team of members to provide the highest level of hospitality aligned with Shake Shack’s standards. The managerial role requires strong leadership capabilities to coach team members effectively while driving performance and fostering a positive workplace culture.

In addition to operational management, the Restaurant Manager plays a crucial part in brand promotion within the local community. This includes developing and implementing strategies to increase visibility and engagement through events and word-of-mouth marketing. Attention to detail is key, as compliance with sanitation, safety regulations, and food handling standards must be ensured at all times to guarantee the safety and quality expected by Shake Shack’s guests.

This position offers significant growth potential with access to hands-on mentorship, continuous training, and professional development within a dynamic and thriving company. Shake Shack emphasizes flexibility and values teams that embrace diversity, inclusivity, and creativity in their approach to hospitality. Joining Shake Shack means becoming part of the #ShackFam, where you can share your ideas, work collaboratively, and advance your career while making a positive difference in the communities the company serves.

Overall, this role is ideal for experienced restaurant management professionals seeking a rewarding opportunity in an esteemed and fast-paced environment that champions personal growth, innovation, and social responsibility.

Job Requirements

  • 2-3 years of restaurant management experience in a high-volume, fast-paced environment
  • Strong leadership and coaching skills
  • Knowledge of food safety and sanitation regulations
  • Ability to develop and implement community engagement initiatives
  • Flexible availability to work varied hours
  • Effective communication and interpersonal skills
  • Food handler certification preferred

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef