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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Employee assistance program
Job Description
Sendik's Food Markets is a well-established, family-owned grocery chain with a proud history spanning nearly a century. With roots deeply embedded in Southeastern Wisconsin, the company has grown to operate 17 store locations that blend the warmth and personalized touch of a local grocer with the innovation and pace of a modern retail environment. As Sendik's approaches its 2026 Centennial Anniversary, the company continues to uphold its commitment to delivering only the best in quality, service, and community engagement. Known for its award-winning customer experience, Sendik's fosters a culture of genuine service, passion for excellence, and nimbleness to adapt to... Show More
Job Requirements
- High school diploma
- Two years of experience in food and beverage management
- Must be at least 21 years old
- Current bartenders license
- Knowledge of equipment such as juicers and specialty coffee makers
- Proven customer service skills
- Ability to manage inventory and supplier contracts
- Familiarity with state and local alcohol regulations
- Ability to train and supervise staff
- Strong communication and interpersonal skills
- Ability to work in a fast paced environment
- Physical ability to lift up to 40 lbs
- Experience with point-of-sale systems
Job Qualifications
- High school diploma
- Completion of a vocation course in bartending preferred
- Minimum of two years of previous experience in a food and beverage facility or establishment with previous restaurant management experience
- Complete understanding of all equipment, including juicers, specialty coffee beverages as well as high end liquor selections
- Proven ability to work in a fast paced, customer focused environment
- Excellent customer service skills with a high sense of urgency to exceed expectations
- Strong interpersonal and communication skills
- Energetic and passionate about helping customers
- Ability to think critically, problem solve and be keenly observant
- Must be 21 or older with extensive working knowledge of alcoholic and non-alcoholic beverages, including but not limited to high-end bourbons and liquors
- Proficient with point-of-sale systems
- Knowledge of local and state regulations related to alcohol service and safety/sanitation compliance
- Previous experience with ordering product a must
- Strong ability to diffuse tense situations and resolve conflict
- Ability to lift a maximum of 40 lbs
Job Duties
- Manages the business and customer service aspects of the bar/restaurant including keeping a current bartenders license, assisting in negotiating supplier contracts, managing inventory and ordering supplies
- Develop and optimize the coffee, bar and food menus for all locations based on guest feedback
- Develops, plans and implements promotional and special events
- Provides exceptional customer service to guests
- creates a lively and warm environment
- Maintains current, required licenses and vendor contracts
- stays informed of current rules and regulations
- Manages preparation and service of food menu
- Sets business goals to increase sales and maximize customer satisfaction
- Works with safety and sanitation leaders to set and enforce quality and safety controls
- Ensures the bar is appropriately staffed at all hours in alignment with the business needs with well-trained customer service representatives
- Implements and manages best in class standard operating procedures and practices
- Trains and coaches associates on standard operating procedures
- Manages inventory and orders products according to the needs of the business
- Builds customer relationships and grows customer base
- Partners with other department managers to promote the bar and associated events to drive sales through theater events
- Ensures 100% compliance to all state and local regulations
- Completes other miscellaneous duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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