Restaurant Manager

Louisville, KY, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

weekly pay

performance bonuses

Shake Shack Meal Discounts

Medical insurance

Dental Insurance

Vision Insurance

Employer Paid Life Insurance

Disability insurance

401k plan with company match

Paid Time Off

Paid parental leave

Employee assistance program

Pre-tax commuter benefits

flexible spending accounts

Dependent care accounts

development opportunities

Job Description

Shake Shack is a renowned hospitality brand that originated as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and author of the best-selling book Setting the Table, Shake Shack has grown into a beloved and rapidly expanding restaurant chain known for its premium-quality food and exceptional customer service. The company combines a deep commitment to community enrichment with a legacy of fine dining principles, creating a unique dining experience that resonates with guests and employees alike. The atmosphere at Shake Shack is inclusive and inspiring, offering a fun and collaborative environment where team members are encouraged to be their authentic selves while contributing their unique ideas and talents. The company believes in standing for something good—prioritizing both social responsibility and excellence in hospitality in all they do.

The position available at the Shake Shack located at 225 Varick Street, Louisville, KY, 40222, is a full-time Shack Management role identified by Job ID JR12456. This leadership role is designed for proactive and passionate candidates eager to contribute to the success of a thriving restaurant environment. Key responsibilities include managing daily restaurant operations with a focus on delivering superior guest service and satisfaction. As a manager, you will train and motivate team members to uphold the highest standards of hospitality and operational excellence. Leadership is demonstrated through coaching, fostering teamwork, and driving continuous improvement in all areas of restaurant performance. Additionally, the role requires implementing community engagement initiatives that promote the Shake Shack brand through word-of-mouth and local events.

Candidates will utilize their knowledge of restaurant operations, including staffing, food planning, purchasing, sanitation, health code compliance, and security measures. The role also demands a strong understanding of financial management to ensure business profitability and growth. Shake Shack supports its employees with extensive benefits, including competitive pay, performance bonuses, meal discounts, insurance options, retirement plans, paid time off, and numerous wellness and development programs. Joining the Shake Shack team means becoming part of the #ShackFam, with mentorship opportunities and clear pathways for career advancement in a well-respected and fast-growing hospitality company. This role represents not only a job but a chance to be part of a community-driven brand that stands firmly for good values and quality hospitality.

Job Requirements

High school diploma or equivalent
2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Ability to lead and coach a team effectively
Excellent communication and interpersonal skills
Food handler certification preferred
Willingness to work flexible hours
Understanding of financial aspects of business operations

Job Qualifications

2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
Must exhibit an aptitude for leading, coaching, and driving excellence at every level
Understanding of financial aspects of business operations
Food handler certification, preferred
Willingness to work flexible hours

Job Duties

Manage daily restaurant operations to ensure superior service and guest satisfaction
Train team members on all aspects of the Shack operations
Motivate and manage team members to provide highest level of hospitality
Demonstrate leadership with a focus on coaching and achieving excellence
Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
Ensure compliance with sanitation and safety regulations