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Shake Shack logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
Shake Shack Meal Discounts
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a renowned hospitality brand that originated as a humble hot dog cart in New York City's Madison Square Park. Founded by Danny Meyer, the CEO of Union Square Hospitality Group and author of the best-selling book Setting the Table, Shake Shack has grown into a beloved and rapidly expanding restaurant chain known for its premium-quality food and exceptional customer service. The company combines a deep commitment to community enrichment with a legacy of fine dining principles, creating a unique dining experience that resonates with guests and employees alike. The atmosphere at Shake Shack is inclusive and inspiring,... Show More

Job Requirements

  • High school diploma or equivalent
  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Ability to lead and coach a team effectively
  • Excellent communication and interpersonal skills
  • Food handler certification preferred
  • Willingness to work flexible hours
  • Understanding of financial aspects of business operations

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Must exhibit an aptitude for leading, coaching, and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification, preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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