Cracker Barrel logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Coverage
Paid vacation
Employee assistance program
Tuition Reimbursement
401k plan with company match
Employee Stock Purchase Program
Quarterly bonus
competitive salary
employee discount

Job Description

Cracker Barrel is a unique restaurant and retail establishment known for its warm hospitality, comforting homestyle meals, and a distinctive shopping experience featuring nostalgic Americana and country gifts. Established in 1969, Cracker Barrel has grown to include hundreds of locations nationwide, employing over 70,000 team members who uphold its mission of creating a welcoming atmosphere where guests feel at home. The company embraces a culture that values teamwork, care for customers and employees alike, and opportunities for professional growth and development. With a commitment to hospitality and community, Cracker Barrel is more than a place to eat; it is a place to experience genuine Southern charm and make lasting memories.

The role of Restaurant Associate Manager at Cracker Barrel is designed for individuals passionate about hospitality and leadership within a dynamic restaurant environment. This position involves a variety of responsibilities that span both front-of-house and back-of-house operations, making it a versatile and challenging leadership opportunity. Restaurant Associate Managers play a critical role in fostering a positive work environment, mentoring team members, driving operational excellence, and ensuring exceptional guest experiences. They work closely with store management and leverage support from the home office available around the clock. This role requires a commitment to the Cracker Barrel tradition of quality service, teamwork, and care. Compensation for this full-time position includes a competitive annual salary with opportunities for merit increases and quarterly bonuses, reflecting the company’s commitment to rewarding performance and loyalty.

As part of Cracker Barrel's management team, Restaurant Associate Managers embody the company’s core values of care beyond the table by supporting and inspiring employees and guests. They receive extensive training and professional development to serve as role models and ambassadors of Cracker Barrel’s hospitality culture. The position demands strong leadership capabilities to maintain the high standards that have made Cracker Barrel a beloved destination for more than five decades. Managers are expected to work approximately 50 hours a week, including holidays and weekends as needed, showing flexibility and dedication to meeting operational needs.

Working at Cracker Barrel means joining a company that values its employees’ well-being and career growth. The company provides a wide range of benefits from day one, including medical, dental, and vision insurance, life and disability coverage, paid vacation, and employee assistance programs. Additionally, they offer tuition reimbursement and opportunities for upward mobility, supporting almost 100% internal promotion for higher managerial positions. Benefits also include a 401k plan with company matching and an employee stock purchase program, ensuring employees can build a secure financial future. Employees enjoy a 35% discount on food and retail purchases, enhancing their connection to the brand and the overall experience.

Cracker Barrel is an equal opportunity employer committed to diversity and inclusion. They consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability, or any other legally protected status. Prospective candidates should be ready to engage in a video interview process following their application, ensuring a fair and informative hiring experience. Overall, joining Cracker Barrel as a Restaurant Associate Manager is an excellent career choice for someone who wants to contribute to a positive workplace culture, deliver outstanding guest service, and grow professionally within a respected and stable company.

Job Requirements

  • Two or more years of restaurant management experience
  • Ability and willingness to work 50 hours per week including five 10-hour shifts
  • Ability and willingness to work holidays and weekends as needed
  • A caring attitude with dedication to hospitality
  • Valid driver’s license
  • Must be fluent in English

Job Qualifications

  • Minimum two years of successful restaurant management experience
  • Strong leadership and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Excellent communication and customer service abilities
  • Capability to manage both front- and back-of-house operations
  • Proficient in managing budgets and scheduling
  • Fluent in English

Job Duties

  • Manage day-to-day restaurant operations including front- and back-of-house activities
  • Lead, coach, and develop restaurant team members
  • Ensure exceptional guest service and hospitality
  • Maintain compliance with safety and quality standards
  • Collaborate with management and home office support
  • Monitor financial performance and control costs
  • Manage scheduling and labor to meet operational goals

Job Criteria

Experience

Mid Level (3-7 years)


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