Restaurant Manager

The OM Group is an independently owned franchisee of Dunkin, operating a network of 12 restaurant locations throughout the St. Louis metro area and Southeast Missouri. As a reputable franchise operator, the OM Group is dedicated to upholding the high standards set by Dunkin' and ensuring an exceptional dining experience for all guests. The company prides itself on fostering a positive work culture, emphasizing teamwork, operational excellence, and continuous growth. With a focus on community connection and customer satisfaction, the OM Group’s Dunkin' locations serve a variety of breakfast and coffee products beloved by many, combining quality service with a welcoming atmosphere.

We are currently seeking a dedicated and dynamic Restaurant Manager to lead one of our Dunkin' teams. This key leadership role is essential in managing the day-to-day operations of our restaurant, ensuring compliance with all Dunkin’ Donuts brand standards, franchisee guidelines, and applicable laws. As a Restaurant Manager, you will provide strong, positive leadership to your team, driving operational excellence and delivering outstanding guest experiences consistently. You will oversee staffing, training, employee development, and the creation of a customer-focused culture that exceeds guest expectations.

The Restaurant Manager will be responsible for maintaining safe, secure, and healthy restaurant environments, while promoting food safety and sanitation guidelines. This role requires the ability to manage multiple priorities including financial performance, cost control, marketing promotion execution, new product rollouts, and team performance monitoring. Emphasis is placed on building effective teams through regular coaching, feedback, and conflict resolution to maintain high morale and engagement among employees. You will also be accountable for achieving sales goals and contributing to overall business profitability by controlling costs and maximizing guest satisfaction.

To thrive in this position, you should exhibit excellent interpersonal and problem-solving skills, empower others to make decisions, and lead by example. The ideal candidate will have supervisory experience in restaurant or retail settings, possess strong financial management abilities, and have a passion for exceeding guest service goals. This is an opportunity to join a reputable franchisee company that offers growth and development opportunities within a supportive environment that values integrity, collaboration, and excellence. If you are committed to operational success, team development, and delivering memorable guest experiences, we invite you to apply to become part of the OM Group’s Dunkin' family.