Chick-fil-A logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $16.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Education scholarship opportunities
Awesome training
Advancement opportunities
supportive work environment

Job Description

Chick-fil-A Market Street, located in Wilmington, NC, is a renowned fast-food restaurant known for its dedication to exceptional customer service and quality food offerings. As part of the Chick-fil-A family, this location prides itself on fostering a rewarding and engaging work environment where team members have the opportunity to grow and flourish in their careers. The company's mission to "Win every Heart in Wilmington" underscores its commitment to delivering the best experience to both customers and employees alike by cultivating a positive culture grounded in teamwork, development, and respect. Chick-fil-A Market Street embraces a philosophy that every job at their establishment prepares individuals to be the best they can be, promising employees opportunities for competitive pay, comprehensive training, and education scholarships to further empower professional development and advancement within the company.

The role of a Team Manager at Chick-fil-A Market Street is crucial in upholding the high standards and operational success of the restaurant. Managers are responsible for overseeing the daily production of top-quality food, ensuring strict adherence to food safety and quality assurance guidelines. Leadership is a fundamental aspect of this position, with managers guiding teams ranging from 10 to 30 members per shift. They lead with integrity and kindness, creating an inclusive environment that motivates and supports staff. As key holders and primary leaders for opening and closing shifts, managers play an essential role in the overall operation of the restaurant.

This management position, available as either full-time or part-time, is ideal for candidates with experience in casual dining settings who possess a proven track record in leadership and facilities management. The role involves coaching and developing team leaders and members to achieve excellent performance standards, managing shifts efficiently, and identifying and addressing areas for operational improvement. Managers at Chick-fil-A Market Street enjoy the opportunity to develop personally and professionally, with many owner Operators having started their journeys as team members, highlighting the pathway for growth within the company.

Applicants for this role should be prepared to work in a high-energy, fast-paced environment where reliability, positivity, and teamwork are highly valued. The ability to work quickly and efficiently, maintain cleanliness, follow food safety protocols, and uphold quality standards are essential traits for success. Physical requirements include standing for extended periods and the capacity to lift heavy objects when needed. Chick-fil-A Market Street is dedicated to making the application process straightforward and encourages candidates to submit a complete application package, including a resume and cover letter that express their unique personality and suitability for the team. Embrace the chance to be part of a supportive and dynamic workplace where your career can truly flourish at Chick-fil-A Market Street.

Job Requirements

  • consistency and reliability
  • cheerful and positive attitude
  • values teamwork
  • loves serving and helping others
  • ability to work quickly and efficiently
  • follow food safety and cleanliness guidelines
  • maintain proper quality parameters
  • ability to stand for several hours
  • ability to lift heavy objects

Job Qualifications

  • casual dining restaurant experience
  • proven leadership track record
  • experience in facilities management
  • prior roles as manager, supervisor, crew lead, shift lead, assistant manager, kitchen manager
  • strong communication skills
  • ability to lead with integrity and kindness

Job Duties

  • oversee the production of high-quality food with precision and accuracy
  • observe and implement food safety and quality assurance procedures
  • lead and motivate teams of 10-30 members during shifts
  • manage opening and closing operations as key holder
  • coach and develop team leaders and team members
  • maintain excellent performance standards throughout shifts
  • identify business areas for improvement and collaborate with leaders for solutions

Job Criteria

Experience

Mid Level (3-7 years)


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