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Shake Shack logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Exclusive corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Employer paid disability insurance
401K with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
Pre-tax parking benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a globally recognized hospitality brand known for its commitment to quality food, exceptional service, and community involvement. Founded by Danny Meyer in New York City's Madison Square Park, it began as a humble hot dog cart and rapidly grew into a beloved fast-casual dining destination. Shake Shack is dedicated to putting people first—both its customers and its employees—and strives to create an inclusive and engaging workplace. With a focus on sustainability, culinary excellence, and social responsibility, Shake Shack consistently delivers enjoyable and memorable experiences to its guests across its expanding portfolio of restaurants.

As one of the fa... Show More

Job Requirements

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Aptitude for leading, coaching, and driving excellence
  • Understanding of financial aspects of business operations
  • Food handler certification preferred
  • Willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume, fast-paced restaurant setting
  • Working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • Aptitude for leading, coaching, and driving excellence
  • Understanding of financial aspects of business operations
  • Food handler certification preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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