Restaurant Manager

Quality Brand Group LLC is a reputable multi-store franchisee operating several Dunkin locations across Arizona, Colorado, Florida, Nevada, and Texas. The company prides itself on fostering an environment that encourages personal growth and development, believing that passionate and well-trained individuals create memorable guest experiences. Quality Brand Group emphasizes respect, dignity, and teamwork, promoting a workplace where team members and guests feel valued and appreciated. Joining Quality Brand Group means becoming part of a successful and energized team dedicated to excellence in customer service and daily operations.

The Restaurant Manager role at Quality Brand Group is a pivotal leadership position responsible for overseeing and managing all aspects of restaurant operations. This position requires a dedicated individual who can lead recruitment, development, and performance management of team members while ensuring that the store operates efficiently and effectively. The Restaurant Manager acts as a business owner, held accountable for the full profit and loss (P&L) statement of their restaurant location. The role demands a strong focus on operational standards, quality service, cleanliness, and guest satisfaction.

As a Restaurant Manager, you will be actively engaged with both employees and customers, driving improvements in store operations while maintaining the highest service standards. You will lead your team by example during your shifts, managing processes and staff to deliver a friendly and high-quality guest experience. Responsibilities include ensuring that food preparation meets operational standards, managing service delivery, and fostering a positive and motivated workplace environment. Leadership duties extend to coaching, counseling, and if necessary, disciplinary actions concerning store-level employees.

This role also involves strategic financial management, including setting sales targets and controlling expenses to meet profitability goals. The Restaurant Manager is expected to utilize strong communication and coaching skills to inspire the team, manage purchasing, scheduling, and oversee physical facility maintenance. Candidates for this role should be highly motivated, capable of independent thought and action, and bring experience within the food service industry. Certification in Food Safety and Serve Safe is required to ensure compliance with health and safety standards.

Quality Brand Group is committed to hiring individuals who are passionate about achieving results, building effective teams, and delivering an exceptional guest experience consistently. This role offers competitive compensation, including a salary and monthly bonus program, along with comprehensive benefits such as medical, dental, vision, and prescription insurance with company contributions. Paid vacation and employee meal discounts are also part of the benefits package, supporting employee well-being and satisfaction.

HQ Location: 5485 Simmons Rd. Unit 3 North Las Vegas, NV - 89031. The Restaurant Manager will be part of a franchise-operated Dunkin establishment, emphasizing the importance of local management and franchise autonomy in hiring and operational decisions.

This job offers an exciting opportunity for an experienced Restaurant Manager looking to grow within a large, dynamic franchise group that values leadership, operational excellence, and a strong customer focus. If you are passionate about food service management and ready to take ownership of a thriving Dunkin location's success, this role at Quality Brand Group could be your next career move.