Cracker Barrel logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive salary
Merit increase opportunities
Quarterly Bonus opportunities
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Coverage
Paid vacation
Employee assistance program
Tuition Reimbursement
Professional Development
401k plan
company matching contributions
Employee Stock Purchase Program
Employee Discounts
recognition programs
Employee events

Job Description

Cracker Barrel is a renowned American restaurant and retail company that has been a beloved destination since 1969. Known for its unique combination of Southern country food and distinctive gift shop, Cracker Barrel offers guests a warm and welcoming atmosphere where they can enjoy delicious meals and shop for rustic, home-style goods. The company takes pride in creating a space that feels like a home away from home, where customers can gather, reconnect, and create memorable moments with friends and family. Employing over 70,000 team members nationwide, Cracker Barrel emphasizes strong community values and exceptional hospitality, making it a top choice for those looking for more than just a typical dining experience. The company culture is centered around teamwork, respect, and mutual growth, ensuring that every employee feels valued and supported.

The role of a Restaurant Manager at Cracker Barrel is a unique leadership position that blends operational excellence with people-first management. This full-time role demands a hands-on approach to overseeing both front-of-house and back-of-house operations, ensuring a seamless and enjoyable experience for guests and a positive work environment for team members. The Restaurant Manager is entrusted with coaching, developing, and motivating their team to uphold the high standards of customer service and hospitality for which Cracker Barrel is known. They are responsible for managing inventory, staffing, and day-to-day restaurant functions while fostering a culture of care and community. Essential to this role is the ability to lead with compassion, maintain composure under pressure, and inspire the team through busy shifts.

Cracker Barrel offers competitive compensation, including a solid annual salary, merit increase opportunities, and quarterly bonuses. Beyond pay, the company provides comprehensive benefits from day one, including medical, dental, vision, life insurance, and disability coverage, as well as paid vacation and employee assistance programs. Professional growth is highly encouraged with tuition reimbursement and numerous internal promotion opportunities, reflecting Cracker Barrel's commitment to nurturing talent from within. This position requires working five 10-hour shifts per week, including holidays and weekends, illustrating the dedication needed to maintain operational quality. Overall, the Restaurant Manager role at Cracker Barrel is designed for individuals who are passionate about hospitality, skilled in managing restaurant operations, and eager to contribute to a culture of belonging and excellence.

Job Requirements

  • high school diploma or equivalent
  • valid driver’s license
  • ability to work 50 hours per week including holidays and weekends
  • physical stamina to manage busy shifts
  • customer service orientation
  • problem-solving skills
  • availability to work flexible hours

Job Qualifications

  • 2-5+ years of successful restaurant management experience
  • at least 1 year of Cracker Barrel experience
  • leadership skills with an emphasis on team development
  • ability to manage both kitchen and service areas
  • experience working in a fast-paced environment
  • strong communication and interpersonal skills

Job Duties

  • oversee front-of-house and back-of-house restaurant operations
  • coach and develop team members
  • manage inventory and ordering
  • ensure compliance with health and safety standards
  • deliver excellent guest experience
  • handle staff scheduling and labor management
  • maintain operational standards and quality control

Job Criteria

Experience

Mid Level (3-7 years)


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