Cracker Barrel logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Competitive annual salary
Annual merit increase opportunities
Quarterly Bonus opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Employee assistance program
Tuition Reimbursement
Professional Development
401k plan with company matching
Employee Stock Purchase Program
Employee Discounts

Job Description

Cracker Barrel is a renowned American restaurant and gift shop chain that has been serving customers since 1969. Known for its comforting Southern cuisine and nostalgic country store ambiance, Cracker Barrel creates a welcoming environment where guests feel at home and can enjoy both delicious food and unique retail shopping experiences. With more than 70,000 team members across the nation, the company prides itself on fostering a culture of hospitality, teamwork, and community, striving to provide more than just a meal but memorable moments for every visitor. Cracker Barrel combines traditional values with modern operational standards to ensure quality service and satisfaction at every location.

The role of a Cracker Barrel Restaurant Manager is pivotal in maintaining the high standards of hospitality and service the brand is known for. This leadership position requires managing both front-of-house and back-of-house restaurant operations, ensuring that the guest experience is seamless and enjoyable from the moment they enter the door until they leave. The Restaurant Manager is entrusted with coaching, developing, and motivating the team, driving operational excellence while maintaining a warm and encouraging workplace atmosphere. This role goes beyond just running a restaurant; it calls for a leader who deeply believes in people-first management and understands the critical balance between operational focus and creating a positive environment for both guests and employees.

Successful managers at Cracker Barrel are those who lead with care, make employees and guests feel valued, and maintain composure under pressure during busy shifts. The position typically requires managing inventory, overseeing staffing and scheduling, implementing company policies, and ensuring compliance with health and safety regulations. By setting a strong example, the Restaurant Manager inspires their team to deliver the unique country hospitality Cracker Barrel champions. The role demands a commitment of around 50 hours per week, typically structured as five 10-hour shifts, including holidays and weekends. Candidates for this position generally have between 2 to 5-plus years of successful restaurant management experience, with at least one year of experience working specifically at Cracker Barrel preferred. Possession of a valid driver's license is also necessary.

Cracker Barrel offers a competitive annual salary along with annual merit increases and quarterly bonuses, reflecting the company's commitment to rewarding hard work and dedication. Employees can expect comprehensive medical, dental, vision, and prescription drug benefits from day one, in addition to life insurance, disability coverage, and paid vacation time. The company supports career development through tuition reimbursement and professional growth opportunities, with over 90% of management positions filled internally. A strong culture of belonging is fostered through thorough onboarding, ongoing training, recognition programs, and employee events that build camaraderie. Long-term financial security is supported by a 401k plan with company matching and an employee stock purchase program. Employees also enjoy exclusive discounts on food, retail items, and various lifestyle perks, reinforcing Cracker Barrel’s commitment to taking care of its team inside and outside the workplace.

In summary, Cracker Barrel is a place where tradition meets opportunity. It is an employer dedicated to equal opportunity hiring practices and fostering a diverse and inclusive environment. Whether you are greeting guests, coordinating kitchen operations, or leading a team, your role at Cracker Barrel is vital to creating a memorable, hospitable experience for all. If you share a passion for leadership, hospitality, and team success, the Restaurant Manager position at Cracker Barrel offers a meaningful and rewarding career path.

Job Requirements

  • 2-5 years of successful restaurant management experience
  • 1 year of Cracker Barrel experience
  • ability to work 50 hours per week including holidays and weekends
  • valid driver’s license
  • ability to handle high-pressure situations
  • excellent interpersonal skills
  • availability for flexible scheduling

Job Qualifications

  • 2-5 years of successful restaurant management experience
  • at least 1 year of experience at Cracker Barrel preferred
  • strong leadership and communication skills
  • ability to manage multiple priorities
  • knowledge of restaurant operations
  • customer service orientation
  • valid driver’s license

Job Duties

  • lead front-of-house and back-of-house restaurant operations
  • coach and develop team members
  • manage inventory and staffing
  • deliver high-quality guest experience
  • maintain compliance with health and safety standards
  • oversee scheduling and employee performance
  • inspire and motivate team during busy shifts

Job Criteria

Experience

Mid Level (3-7 years)


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