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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $54,000.00 - $60,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Quarterly bonus
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Match
flexible schedule
Employee assistance program
free uniform
Referral Bonus
Job Description
Smashburger is a rapidly expanding fast-casual restaurant chain known for its commitment to serving better burgers with exceptional service and teamwork. Since opening its first location in 2007, Smashburger has focused on creating a unique dining experience that emphasizes quality food and a positive work environment. The company prides itself on its diverse and inclusive culture, ensuring all team members are treated fairly and provided opportunities for growth and development. With an average of 10 new restaurants opening annually, Smashburger invests heavily in internal training and career advancement pathways, fostering a strong foundation for employee success.
The role of Resta... Show More
The role of Resta... Show More
Job Requirements
- 1-2 years of manager experience in restaurants
- flexible to work nights, weekends, and holidays
- follow Smashburger uniform standards
- ability to follow guidelines and procedures set forth by Smashburger and local, state, and federal regulations
- must successfully complete Smashburger training program
- possess strong communication skills
- people management skills to effectively lead teams
- excellent attention to detail
- proven time management, consistency, and organizational skills
- highly motivated and results driven
- physical ability to stand for extended periods and lift up to 50 lbs
- ability to work in high and low temperatures
Job Qualifications
- 1-2 years of manager experience in restaurants
- strong communication skills, both written and verbal
- people management skills including selecting, coaching, and motivating teams
- excellent attention to detail
- proven time management and organizational skills
- highly motivated and self-directed
- ability to work nights, weekends, and holidays
- ability to stand for extended periods and lift up to 50 lbs
- ability to work in varying temperatures
Job Duties
- Manage the performance of multiple shift leaders and employees
- promote a fun and positive work environment
- manage the effectiveness of people focused processes and systems
- provide initial and ongoing training to all employees using SmashConnect, LMS, and the 4 step method
- reward and recognize employee performance
- manage daily operational checklists including line checks, uniform standards, opening and closing checklists, and safe and deposit logs
- manage FSC operational standards
- oversee the guest experience metrics such as NPS and OSAT
- ensure compliance with all food safety standards
- exemplify guest service and communicate SIZZLE service standards
- manage onboarding and training for new employees
- support routine management communication
- follow COGS management procedures for food ordering and inventory
- enforce company cash policies
- manage daily labor and build schedules based on company forecasts
- manage local store marketing programs as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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