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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
Twin Peaks is a renowned restaurant and bar chain known for its distinctive lodge-themed ambiance, exceptional hospitality, and commitment to providing an unparalleled dining and entertainment experience. Situated at 4905 S. Virginia St, Reno, NV, Twin Peaks offers a unique blend of American cuisine, world-class beverages, and a friendly atmosphere that caters to a diverse clientele seeking quality food and memorable service. The establishment prides itself on creating a vibrant environment where guests feel welcome, entertained, and well-cared for by a dedicated and professional team. As a leader in the casual dining and sports bar sector, Twin Peaks emphasizes not... Show More
Job Requirements
- Leadership experience in high-volume restaurants or bars
- ability to communicate effectively in English
- strong mathematical skills to compute change and settle checks
- ability to apply common sense and understanding to carry out instructions
- completion of Twin Peaks manager training program
- attendance at orientation and adherence to policies and procedures
- compliance with local and state regulations including food and alcohol certifications
- physical ability to stand for up to 10 hours, walk, use hands and fingers, occasionally lift up to 40 pounds
- willingness to work in environments with exposure to fumes, humid conditions, and occasional cigarette or cigar smoke
- professional dress and demeanor
- commitment to maintaining a harassment-free workplace
- ability to handle multiple variables in a dynamic environment
Job Qualifications
- Leadership experience in high-volume restaurants or bars
- strong communication skills in English, Spanish helpful
- ability to motivate and coach teams
- knowledge of health and safety standards
- familiarity with food and alcohol service regulations
- ability to manage cash and perform mathematical computations
- experience with performance-based scheduling
- training and development skills
- ability to enforce policies and guidelines professionally
Job Duties
- Follow Twin Peaks Girl Audition Guidelines
- uphold standards of cleanliness per health code and quality assurance checks
- ensure alcohol is served responsibly and legally
- drive sales through excellent operations, local marketing, and recruiting
- hold kitchen staff accountable to safety and sanitation guidelines
- responsibly handle cash including drawers, employee checkouts, and bank deposits
- handle issues of discrimination or harassment in accordance with policy
- maintain a positive atmosphere free of intimidation, discrimination, or poor work performance
- coach and counsel team members effectively
- teach, motivate, and coach all team members including kitchen crew and Twin Peaks Girls
- proactively recruit and cast Twin Peaks Girls
- ensure Steps of Service are followed and motivate staff to provide excellent service
- enforce image and costume guidelines
- maintain training schedules and programs for new employees
- execute training and development programs including personal development
- manage execution of performance-based scheduling
- practice sound inventory control
- dress and act professionally to set a good example
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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