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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $75,000.00
Work Schedule
Standard Hours
Day Shifts
Job Description
The Restaurant Manager position is a vital leadership role within a dynamic dining establishment. Our restaurant prides itself on delivering exceptional guest experiences and maintaining a supportive, efficient staff environment. As a prominent player in the hospitality sector, we focus on quality service, operational excellence, and fostering a team-oriented culture to ensure customer satisfaction and business growth. This role is essential in bridging the gap between management and operational staff, ensuring standards are met across all aspects of service and restaurant operations. The position reports directly to the General Manager and Assistant General Manager, helping to oversee the daily functions... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years experience in a similar management role
- Ability to demonstrate duties of all front-of-house positions
- Strong guest relations skills
- Ability to handle complaints and resolve issues
- Knowledge of restaurant operations and management software
- Ability to coach and manage staff
- Excellent communication and leadership skills
Job Qualifications
- High school diploma or equivalent
- 1-2 years similar concept management experience
- Ability to properly execute and demonstrate duties of servers, bussers, food runners, bartenders and hosts
- Knowledge of wines is beneficial
- Knowledge of cocktail making and spirits is beneficial
Job Duties
- Demonstrates and role-models the company’s core values and leadership principles
- Handles guest concerns, complaints, and needs according to company guidelines
- Addresses guest and staff issues in the moment and sees to their proper resolution or involves appropriate supervisors
- Manages employee performance through coaching, recognition, and corrective action
- Performs the duties of manager on duty by maintaining a presence in the dining room and service
- Creates floor charts on a weekly basis
- Performs all opening and closing duties
- Assists with Micros and R365 updates
- Adds Micros buttons when needed
- Assists the General Manager with accountability of wine and liquor ordering and inventory
- Plots Open Table reservations
- Reviews and enters daily Avero Logbook
- Organizes dry goods, small wares and storage areas
- Assists in ordering par levels of restaurant supplies, checking in deliveries and maintaining proper costs of items
- Assists in organizing and moving beverage product in absence or coordination with Beverage Manager
- Plans for and leads pre-shift in absence of Assistant General Manager or General Manager
- Manages back and front of house employees in absence or in conjunction with General Manager and Assistant General Manager
- Makes recommendations to the company on ways to improve
- Performs other duties as assigned by Director of Operations, General Manager or Assistant General Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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