Shake Shack logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,227.20 - $65,603.20
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Employer paid disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
Pre-tax parking benefits
Flexible spending account
Dependent Care Account
development opportunities
growth opportunities

Job Description

Shake Shack is a dynamic and fast-growing hospitality brand renowned for its commitment to excellence and community engagement. Founded by Danny Meyer, the company began as a humble hot dog cart in New York City’s Madison Square Park and quickly transformed into a beloved global restaurant chain. Shake Shack is widely recognized for its top-quality food, exceptional customer service, and dedication to creating a positive impact in the neighborhoods it serves. With a firm foundation in fine dining experience and community support, Shake Shack continues to expand its footprint while maintaining a culture rooted in respect, inclusiveness, and continuous learning. The company is passionate about standing for something good by emphasizing people-first values and fostering an environment where every team member can thrive and contribute meaningfully to the business and community.

This particular role opens the door for individuals ready to step into a restaurant management position where leadership, hospitality, and operational excellence are paramount. As a key member of the #ShackFam, the candidate will oversee daily restaurant operations, ensuring the delivery of superior guest experiences and the achievement of high standards across all departments. The position involves hands-on mentorship, training, and growth opportunities in a fun, supportive, and inclusive setting. This role demands a proactive approach to managing staff, motivating teams, and maintaining compliance with all safety and sanitation regulations. The manager will also play a significant part in promoting the Shake Shack brand locally through community engagement and creative event planning.

Offering a competitive salary range from $53,227.20 to $65,603.20 annually, this position features benefits designed to support employees' well-being and professional development. From weekly pay and performance bonuses to comprehensive insurance plans, 401k with company match, paid time off, and more, Shake Shack is committed to fostering a rewarding and enriching workplace atmosphere. Ideal candidates should bring 2-3 years of restaurant management experience in fast-paced, high-volume environments alongside a profound aptitude for leadership and operational savvy. This role is perfect for those who are flexible, passionate about food hospitality, and eager to contribute to a team that values integrity and excellence in all it does.

Job Requirements

  • 2-3 years of restaurant management experience in a high-volume fast-paced restaurant setting
  • Working knowledge of restaurant operations including personnel management food planning and preparation purchasing sanitation and health codes and security
  • Aptitude for leading coaching and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification preferred
  • Willingness to work flexible hours

Job Qualifications

  • 2-3 years of restaurant management experience in a high-volume fast-paced restaurant setting
  • Working knowledge of restaurant operations including personnel management food planning and preparation purchasing sanitation and health codes and security
  • Must exhibit an aptitude for leading coaching and driving excellence at every level
  • Understanding of financial aspects of business operations
  • Food handler certification preferred
  • Willingness to work flexible hours

Job Duties

  • Manage daily restaurant operations to ensure superior service and guest satisfaction
  • Train team members on all aspects of the Shack operations
  • Motivate and manage team members to provide highest level of hospitality
  • Demonstrate leadership with a focus on coaching and achieving excellence
  • Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
  • Ensure compliance with sanitation and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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