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Job Overview
Employment Type
Full-time
Hourly
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive salary
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Opportunities for advancement
No night shifts
Job Description
First Watch is a nationally recognized restaurant company, acclaimed as the fastest growing breakfast, brunch, and lunch concept in the United States, boasting over 400 locations. Among its franchisees is Capstone Concepts, which operates 11 franchised First Watch locations across Tennessee and Asheville, North Carolina. The brand is known for its commitment to fresh ingredients, exceptional hospitality, and promoting a vibrant morning culture. As a place that values culture and family, First Watch offers more than just great food—it provides an environment where the love for mornings and a passion for serving others converge to create an inviting dining experience.
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Job Requirements
- high school diploma or equivalent
- minimum of 2 years experience in restaurant management or supervisory role
- ability to work flexible hours including weekends and holidays
- strong leadership and problem-solving skills
- excellent communication abilities
- basic math skills for financial oversight
- ability to stand and move for extended periods
- team player mentality
- willingness to undergo training and development programs
Job Qualifications
- proven experience in restaurant management or related hospitality leadership role
- strong financial acumen and ability to analyze sales and profitability data
- excellent interpersonal and communication skills
- demonstrated ability to lead and motivate a team
- knowledge of food safety and sanitation standards
- commitment to customer service excellence
- experience in staff development and training
- ability to work in a fast-paced environment
- familiarity with First Watch brand or similar daytime dining concepts is a plus
Job Duties
- provide management coverage and direct supervision of operations in an individual restaurant
- exercise basic shift-to-shift financial control to meet restaurant sales, revenue, and profitability goals
- meet or exceed period budget and profitability goals
- provide hands-on leadership when working in unit
- work all positions and provide team feedback daily
- provide efficient and professional service to meet or exceed customer expectations
- respond to customer feedback and handle concerns or needs
- ensure all policies, procedures, and team training are followed
- participate in certification of team members
- develop Black Hat and Black Apron team members
- set and maintain highest cleanliness standards
- participate in bi-weekly manager meetings
- ensure all team members follow uniform standards
- supervise food handling procedures and operational processes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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