Dunkin' logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Best-in-class training and leadership development
Fast advancement opportunities
bonus eligibility
flexible scheduling
Paid Time Off
Free Shift Meals
401(k) retirement plan
Medical insurance
Dental Insurance
vision benefits
Tuition Assistance
Team member referral bonuses
Recognition and appreciation programs
Slip-resistant shoes program
Community and charitable involvement opportunities

Job Description

This prominent national retail brand is dedicated to fueling the daily lives of communities across the United States. By offering more than just coffee, they create positive moments and memorable experiences that brighten customers' days. Recognized for their warm, friendly service and fast-paced operations, this company places a high value on leadership that inspires teams and builds hospitality-driven cultures in every location. They are quickly expanding nationwide, providing career opportunities that combine stability, growth potential, and a genuine purpose. As a Restaurant Manager within this company, you will play a pivotal role in delivering the mission of improving people’s lives through exceptional service and a seamless guest experience.

The Restaurant Manager leads a dynamic team focused on creating meaningful interactions, whether it is through delivering quality coffee, offering a kind word, or fostering a supportive work environment. You will oversee all aspects of restaurant operations within a major retail setting, including driving sales, managing costs, maintaining compliance with safety and cleanliness standards, and cultivating a positive workplace culture. This position is ideal for motivated leaders ready to advance their management careers, enjoy fast advancement opportunities, and contribute to a brand known for its culture of appreciation and continuous growth.

In this role, you will be responsible for hiring, training, and developing team members to promote a people-first culture that encourages collaboration and high performance. You will work closely with retail tenants and store leadership to ensure smooth daily operations. Your leadership will directly impact guest satisfaction, employee engagement, and the overall success of your restaurant. The company supports its managers with best-in-class training, comprehensive benefits, and programs designed to recognize and reward contributions. Join this vibrant team and help make a difference one guest at a time.

Job Requirements

  • 2+ years of experience leading people in restaurant, retail, or hospitality environments
  • passion for serving guests and elevating their day
  • strong leadership skills
  • coaching skills
  • communication skills
  • track record of delivering results
  • ability to build strong teams
  • desire to grow with a company
  • proficiency with scheduling applications
  • proficiency with inventory and invoice management platforms
  • experience with Crunchtime, HotSchedules, or similar systems preferred

Job Qualifications

  • 2+ years of experience leading people in restaurant, retail, or hospitality environments
  • a passion for serving guests and elevating their day
  • strong leadership, coaching, and communication skills
  • a track record of delivering results and building strong teams
  • a desire to grow with a company that’s growing with you
  • strong systems proficiency, specifically with scheduling applications and inventory/invoice management platforms
  • experience with Crunchtime, HotSchedules, or similar workforce and back-office systems strongly preferred

Job Duties

  • lead, inspire, and coach a team to deliver exceptional guest interactions on every visit
  • hire, train, and grow team members while encouraging a positive, people-first culture
  • run your business—drive sales, manage costs, and uphold operational standards
  • create meaningful moments for guests and team members from the very first interaction
  • maintain a clean, safe, compliant, and welcoming environment
  • partner with retail tenants and store leadership to ensure smooth day-to-day operations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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