Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive salary
performance-based bonuses
Career advancement opportunities
Professional Development
Positive work culture
Job Description
Empire Hospitality Group is a prominent operator in the Quick Service Restaurant (QSR) industry, managing various locations across multiple states including Indiana, Kentucky, Ohio, Michigan, and Illinois. Known for its commitment to quality service, operational excellence, and a positive work environment, Empire Hospitality Group has positioned itself as a leader within the hospitality sector, particularly in managing Subway franchise locations. The company upholds high standards in food safety, customer service, and employee development, aiming to deliver a consistent and enjoyable dining experience to its guests.
As an employer, Empire Hospitality Group emphasizes employee growth and satisfaction, recognizing their staff as vital contributors to their success. The company fosters a supportive and inclusive culture where team members are motivated to excel through continuous training and clear communication channels. Employees benefit from competitive salary packages along with performance-based incentives, making it a rewarding place for career advancement within the QSR industry.
The Store Manager role at Empire Hospitality Group is a full-time position reporting to the District Manager. This leadership role is pivotal for driving sales growth and elevating the overall guest experience at individual store locations. Store Managers are entrusted with overseeing all day-to-day operations, maintaining compliance with the Subway Operations Manual, and ensuring adherence to food safety, cleanliness, and health regulations. This role requires a proactive leader who can cultivate a thriving team culture, build strong relationships with employees and customers, and implement strategies to enhance profitability and customer loyalty.
The Store Manager is responsible for supervising and training staff, ensuring that team members meet all training requirements promptly. Effective communication with the District Manager is essential in this position to set and exceed performance goals and align operational standards. The Manager will also handle the necessary paperwork related to store management activities and collaborate in developing innovative strategies to expand the customer base and increase foot traffic.
Successful candidates must demonstrate strong leadership abilities, excellent communication skills, and a proven track record of managing successful teams in a fast-paced QSR or hospitality environment. Certifications such as ServSafe, ANSI Certified Food Manager, and allergen certifications where applicable (especially in Illinois) are preferred. Experience with driving sales growth, managing key performance metrics, and ensuring compliance with food safety standards are critical for success in this role.
In summary, the Store Manager position at Empire Hospitality Group offers a challenging and rewarding career opportunity for individuals passionate about leading teams, delivering outstanding guest experiences, and growing with a respected company within the QSR industry. The role not only offers competitive salary and performance bonuses but also supports professional development and career advancement within the hospitality sector.
As an employer, Empire Hospitality Group emphasizes employee growth and satisfaction, recognizing their staff as vital contributors to their success. The company fosters a supportive and inclusive culture where team members are motivated to excel through continuous training and clear communication channels. Employees benefit from competitive salary packages along with performance-based incentives, making it a rewarding place for career advancement within the QSR industry.
The Store Manager role at Empire Hospitality Group is a full-time position reporting to the District Manager. This leadership role is pivotal for driving sales growth and elevating the overall guest experience at individual store locations. Store Managers are entrusted with overseeing all day-to-day operations, maintaining compliance with the Subway Operations Manual, and ensuring adherence to food safety, cleanliness, and health regulations. This role requires a proactive leader who can cultivate a thriving team culture, build strong relationships with employees and customers, and implement strategies to enhance profitability and customer loyalty.
The Store Manager is responsible for supervising and training staff, ensuring that team members meet all training requirements promptly. Effective communication with the District Manager is essential in this position to set and exceed performance goals and align operational standards. The Manager will also handle the necessary paperwork related to store management activities and collaborate in developing innovative strategies to expand the customer base and increase foot traffic.
Successful candidates must demonstrate strong leadership abilities, excellent communication skills, and a proven track record of managing successful teams in a fast-paced QSR or hospitality environment. Certifications such as ServSafe, ANSI Certified Food Manager, and allergen certifications where applicable (especially in Illinois) are preferred. Experience with driving sales growth, managing key performance metrics, and ensuring compliance with food safety standards are critical for success in this role.
In summary, the Store Manager position at Empire Hospitality Group offers a challenging and rewarding career opportunity for individuals passionate about leading teams, delivering outstanding guest experiences, and growing with a respected company within the QSR industry. The role not only offers competitive salary and performance bonuses but also supports professional development and career advancement within the hospitality sector.
Job Requirements
- Minimum of 2 years of management experience within the QSR or hospitality industry
- ServSafe or ANSI Certified Food Manager Certification
- Ability to lead and motivate a team effectively
- Strong communication and interpersonal skills
- Knowledge of food safety cleanliness and health regulations
- Ability to handle multiple tasks in a fast-paced environment
- Willingness to work full-time and flexible hours
Job Qualifications
- Hospitality management or related field preferred
- ServSafe or ANSI Certified Food Manager Certification
- Minimum of 2 years of management experience within the QSR or hospitality industry
- Demonstrated track record of driving sales growth achieving targets and delivering results in a fast-paced environment
- Strong leadership abilities with a knack for inspiring motivating and developing teams
- Excellent communication interpersonal and problem-solving skills
- Allergen certification may be required especially in states such as Illinois
Job Duties
- Plan and oversee day-to-day operations ensuring seamless functioning of the store
- Maintain key performance metrics as designated by Operations Management and adhere to standards outlined in the Subway Operations Manual
- Enforce all policies set forth by Empire Hospitality Group including compliance with food safety cleanliness and health regulations
- Cultivate positive relationships with employees customers and stakeholders promptly addressing any concerns or issues
- Maintain open communication with the District Manager collaborating to set and exceed performance goals
- Supervise training initiatives ensuring all staff meet training requirements within specified timeframes
- Complete daily and/or weekly paperwork submitting it to the District Manager for review in a timely manner
- Develop store strategies to expand customer base increase foot traffic and optimize profitability
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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