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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $65,000.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities
Job Description
The Restaurant General Manager plays a pivotal role in leading and overseeing the daily operations of a restaurant, ensuring that all activities align with the company values and standards. This role requires a dedicated professional to create and maintain a positive and productive work environment while striving to deliver exceptional guest experiences. The manager serves as a key figure in setting the tone and culture of the establishment, making sure that every team member is motivated, well-trained, and aligned with the organization's goals. By directly managing employee performance, fostering development opportunities, and overseeing recruitment and training, the Restaurant General Manager... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 3 years restaurant management experience
- ServSafe certification required
- ability to work 50 hours per week including weekends and varied shifts
- strong organizational and multitasking abilities
- excellent problem-solving skills
- ability to train and develop staff
- familiarity with health and safety regulations
- valid work authorization
- willingness to work in a fast-paced environment
Job Qualifications
- Proven experience in restaurant management
- strong leadership and team development skills
- knowledge of food safety and sanitation regulations
- excellent financial management skills including budgeting and cost control
- ability to analyze data and make informed decisions
- strong customer service and conflict resolution abilities
- effective communication and interpersonal skills
- proficiency with scheduling and inventory management software
- ServSafe certification or equivalent
- commitment to upholding company values and standards
Job Duties
- Adhere to company standards and service levels to increase sales
- manage costs to meet budget targets focusing on cost of sales, labor costs, and cash over/short
- analyze variances and initiate corrective actions with urgency
- ensure all financial and payroll administrative duties are completed accurately and on time
- maintain a safe, secure, and healthy environment by enforcing sanitation standards and complying with regulations
- ensure consistent high-quality food preparation and service
- maintain professional restaurant image including cleanliness and appearance standards
- oversee inventory management and control cost of goods
- supervise portion control to minimize waste
- estimate food needs, place orders, and schedule deliveries
- uphold ServSafe guidelines and complete weekly Food Excellence Self-Assessments
- ensure positive guest service and respond promptly to complaints
- manage shifts including scheduling, planning, and daily decision making
- investigate and resolve complaints concerning food quality and service
- complete weekly Food Excellence audits
- recruit, train, supervise, coach, and when necessary, terminate employees
- ensure all employees complete mandatory training
- communicate job expectations and enforce policies
- develop employees through feedback and performance expectations
- maintain accurate staffing plans and schedules
- conduct monthly staff meetings
- develop employees into future leaders
- ensure compliance with all relevant laws and company policies
- perform loss prevention audits
- keep District Manager fully informed of all significant issues and events
- complete responsibilities in a timely and effective manner
- foster a positive working environment to maximize morale and productivity
- accept ownership in accomplishing company goals
- perform other duties as requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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