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Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $65,000.00
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Work Schedule

Rotating Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Career development opportunities

Job Description

The Restaurant General Manager plays a pivotal role in leading and overseeing the daily operations of a restaurant, ensuring that all activities align with the company values and standards. This role requires a dedicated professional to create and maintain a positive and productive work environment while striving to deliver exceptional guest experiences. The manager serves as a key figure in setting the tone and culture of the establishment, making sure that every team member is motivated, well-trained, and aligned with the organization's goals. By directly managing employee performance, fostering development opportunities, and overseeing recruitment and training, the Restaurant General Manager contributes significantly to the overall success and growth of the restaurant.

In addition to leadership responsibilities, the Restaurant General Manager is accountable for critical operational aspects including inventory control, food safety, and cost management. The position demands a sharp focus on financial performance by managing costs related to food sales, labor, and other expenses while adhering to budget targets. This role also emphasizes maintaining high standards for food quality, safety, and customer service, ensuring that guests have a consistently satisfying dining experience. This requires hands-on management of food preparation and service processes, upholding sanitation standards, and complying with health regulations. The Restaurant General Manager's responsibilities are comprehensive, covering everything from onsite scheduling and shift management to executing audits and responding to guest feedback.

The role reports directly to the District Manager, acting as an essential link between restaurant staff and higher management. The General Manager is expected to keep the District Manager fully informed of any significant events or issues and implement prompt corrective measures when necessary. Working approximately 50 hours per week, including some of the busiest days and varied shifts such as opening, mid, and closing hours, the position is demanding but offers an opportunity to shape the reputation and operational success of the restaurant. Compensation is dependent on experience, reflecting the importance and breadth of responsibility entrusted to the General Manager.

Job Requirements

  • High school diploma or equivalent
  • minimum of 3 years restaurant management experience
  • ServSafe certification required
  • ability to work 50 hours per week including weekends and varied shifts
  • strong organizational and multitasking abilities
  • excellent problem-solving skills
  • ability to train and develop staff
  • familiarity with health and safety regulations
  • valid work authorization
  • willingness to work in a fast-paced environment

Job Qualifications

  • Proven experience in restaurant management
  • strong leadership and team development skills
  • knowledge of food safety and sanitation regulations
  • excellent financial management skills including budgeting and cost control
  • ability to analyze data and make informed decisions
  • strong customer service and conflict resolution abilities
  • effective communication and interpersonal skills
  • proficiency with scheduling and inventory management software
  • ServSafe certification or equivalent
  • commitment to upholding company values and standards

Job Duties

  • Adhere to company standards and service levels to increase sales
  • manage costs to meet budget targets focusing on cost of sales, labor costs, and cash over/short
  • analyze variances and initiate corrective actions with urgency
  • ensure all financial and payroll administrative duties are completed accurately and on time
  • maintain a safe, secure, and healthy environment by enforcing sanitation standards and complying with regulations
  • ensure consistent high-quality food preparation and service
  • maintain professional restaurant image including cleanliness and appearance standards
  • oversee inventory management and control cost of goods
  • supervise portion control to minimize waste
  • estimate food needs, place orders, and schedule deliveries
  • uphold ServSafe guidelines and complete weekly Food Excellence Self-Assessments
  • ensure positive guest service and respond promptly to complaints
  • manage shifts including scheduling, planning, and daily decision making
  • investigate and resolve complaints concerning food quality and service
  • complete weekly Food Excellence audits
  • recruit, train, supervise, coach, and when necessary, terminate employees
  • ensure all employees complete mandatory training
  • communicate job expectations and enforce policies
  • develop employees through feedback and performance expectations
  • maintain accurate staffing plans and schedules
  • conduct monthly staff meetings
  • develop employees into future leaders
  • ensure compliance with all relevant laws and company policies
  • perform loss prevention audits
  • keep District Manager fully informed of all significant issues and events
  • complete responsibilities in a timely and effective manner
  • foster a positive working environment to maximize morale and productivity
  • accept ownership in accomplishing company goals
  • perform other duties as requested

Job Criteria

Experience

Mid Level (3-7 years)


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