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Dunkin' logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

flexible schedule
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Bonus Pay
Safety bonus

Job Description

Dunkin' is a renowned American multinational coffee and doughnut company that has been a favorite destination for coffee lovers and baked goods enthusiasts since its founding in 1950. With over 13,100 restaurants across 41 countries, Dunkin' has established itself as a market leader in various categories including hot, decaf, and flavored coffees, as well as doughnuts, bagels, and muffins. The brand is well-known for its unwavering commitment to customer satisfaction, demonstrated by a remarkable 14-year ranking as the number one brand for customer loyalty in the coffee category by Brand Keys. Based in Canton, Massachusetts, Dunkin' is a part of... Show More

Job Requirements

  • At least 18 years of age where applicable
  • high school diploma or equivalent
  • prior supervisory experience in restaurant or retail
  • fluent in English
  • ability to work full-time on-site
  • strong communication skills
  • knowledge of food safety and sanitation guidelines

Job Qualifications

  • Fluent in English
  • math and financial management skills
  • restaurant, retail or supervisory experience
  • high school diploma or equivalent
  • prior experience managing teams
  • strong leadership and communication skills
  • ability to train and develop staff
  • problem-solving and decision-making abilities
  • interpersonal and conflict management skills
  • business and financial acumen

Job Duties

  • Hire, train and develop employees
  • communicate job expectations
  • plan, monitor, appraise and review employee performance
  • provide coaching and feedback
  • maintain guest first culture
  • ensure shifts are appropriately staffed
  • enforce safety, food safety, and sanitation guidelines
  • execute brand standards and systems
  • prepare and complete action plans
  • complete audits and implement improvements
  • control costs to maximize profitability
  • execute marketing promotions
  • execute new product roll-outs including training and sampling
  • set sales goals and track results

Job Criteria

Experience

No experience required


Job Location

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