Restaurant Manager

TMart is a prominent franchise group proudly owning and operating over seventy Dunkin'/Baskin-Robbins locations across Wisconsin, Minnesota, and Michigan, with many more locations in development. As one of the largest and fastest-growing Dunkin' franchise groups in the region, TMart is dedicated to fostering a supportive and opportunity-rich environment for its employees. The company places high value on developing leadership talent internally through structured and paid training programs. TMart provides a career path filled with competitive compensation packages, various bonuses, and comprehensive benefits, making it an attractive employer for driven individuals who want to achieve success in the restaurant and hospitality industry.

The General Manager role at TMart is integral to maintaining the brand's outstanding standards and ensuring the smooth and profitable operation of Dunkin'/Baskin-Robbins restaurants. General Managers at TMart play a pivotal role in creating and preserving a positive, fun, and safe environment for both guests and employees while championing the overall guest experience. The company places emphasis on training, starting all managerial hires as Management Trainees who undergo an eight-week comprehensive paid training program designed to equip them with the knowledge and skills necessary to lead effectively. As candidates progress through the training levels, including Shift Lead, Assistant Manager, and General Manager certifications, they can earn bonuses at each stage and additional merit-based incentives for outstanding performance.

This role offers competitive compensation starting from $46,000 to $56,000 annually for certified managers, supplemented by monthly and weekly bonuses based on performance metrics, generous year-end awards, and referral incentives. Beyond salary, TMart supports its leaders with a robust benefits package, including health insurance covering medical, dental, and vision care, 401k with matching, disability insurance, flexible spending accounts, life insurance, paid time off, and paid training opportunities.

The General Manager's responsibilities encompass ensuring compliance with safety, food safety, and sanitation laws; managing brand standards; creating a guest-focused culture; recruiting and training team members; coaching for sales and guest satisfaction; reviewing feedback for continuous improvement; controlling costs to support profitability; and handling inventory, financials, scheduling, vendor orders, and team communication. The role demands leadership, effective communication, strong business acumen, and the ability to motivate and develop teams in a fast-paced, dynamic environment. Candidates must be prepared to lead by example, performing all team roles as needed, and continuously driving both operational excellence and employee engagement. TMart also offers pathways for career advancement through multi-unit management training programs and scholarships to support ongoing professional development.

Working at TMart means joining a company that values integrity, honesty, and a positive attitude. The company seeks individuals with previous leadership experience — preferably in retail, restaurant, or hospitality — who are analytical, guest-focused, and capable of inspiring and motivating others. With a clear emphasis on safety, quality, and customer satisfaction, TMart's General Managers have the crucial responsibility of steering their teams toward success while benefiting from ample rewards and growth opportunities. Employment is contingent upon successful background checks, underlining TMart's commitment to safety and integrity. TMart encourages candidates seeking a fulfilling management career in the food service industry to seize this chance to grow with a leading franchise partner in Dunkin'/Baskin-Robbins.

Many Dunkin' locations are franchisee-owned, and while TMart manages its own restaurants, applicants should refer to the franchisee for employment conditions if applying directly to a franchised store. This position is an excellent opportunity for aspiring leaders to build their career in a supportive culture with ongoing training, incentives, and significant potential for advancement within a thriving and expanding franchise network.