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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $68,500.00 - $78,000.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive salary
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee Development Programs
Job Description
Denny's is a well-established and beloved American diner-style restaurant chain known for its commitment to serving hearty and delicious meals around the clock. With a rich history that dates back to 1953, Denny's has become a staple in the dining industry, providing an inviting atmosphere for families, friends, and individuals seeking comfort food and exceptional service. The company prides itself on creating a welcoming environment where guests not only enjoy a meal but also feel valued and cared for throughout their dining experience. As a leader in the casual dining segment, Denny's emphasizes operational excellence, superior guest satisfaction, and a... Show More
Job Requirements
- High School Diploma required
- Minimum of 3+ years experience as an Associate Manager and/or Assistant Manager
- Food Safety Manager certification is required
- Must have strong organizational skills
- Excellent oral and written communication skills
- Ability to communicate effectively in English
- Basic math skills
- Ability to handle high-stress situations
- Ability to interpret financial statements
- Ability to multitask
- Must be able to work weekends, holidays, evenings, and additional shifts
- Willingness to travel occasionally
- Reliable transportation
- Must be able to lift up to 50 lbs
- Must be able to stand and walk for long hours
- Ability to operate POS systems
- Must comply with food safety and sanitary standards
- Must meet all health regulations related to food handling
Job Qualifications
- High School Diploma required
- Working toward AA or BA/BS degree preferred
- Minimum of 3+ years experience as an Associate Manager and/or three years experience as an Assistant Manager
- Must be 100% certified in all workstations
- Food Safety Manager certification is required
- Strong organizational skills with excellent oral and written communication skills
- Ability to communicate effectively both orally and in writing in the English language
- Possesses basic math skills (add, subtract, multiply, divide)
- Places a value on diversity and shows respect for others
- Proven ability to problem solve and handle high-stress situations
- Interprets financial statements and understands contributing factors
- Must be able to perform job duties of every position
- Must be prepared to multitask in accordance with the demands of the business
- Ability to work weekends, holidays, evenings, and additional shifts as needed
- Available to travel, including occasional overnight and airline travel when applicable
- Has reliable transportation to meet banking obligations
Job Duties
- Manages daily activities to achieve excellence in restaurant operational performance
- Provides an exceptional experience for the guests by ensuring proper training and holding the restaurant team accountable for consistently delivering excellent guest service and food quality in adherence to Denny's brand systems, procedures, and food safety requirements
- Reviews practices and modifies as needed to continuously improve the guest experience
- Maintains visibility and interaction with guests
- Responds to guest concerns and complaints in a timely and professional manner and ensures positive resolution
- Ensures the management team and crew understand and operate all systems correctly
- Maintains Denny's brand image of restaurant cleanliness, maintenance, and excellent service
- Uses corporate training programs, individual development plans, and work assignments to develop employees' knowledge and skills
- Provides timely, constructive coaching and feedback
- Enforces sanitary practices for the general cleanliness and maintenance of the restaurant
- Monitors to ensure that proper security procedures are in place to protect guests, employees, and company assets
- Maintains compliance with all Denny's employment policies, as well as state, local, and federal regulations
- Proactively ensures that problems are addressed and resolved such as customer complaints, employee relations issues, facilities or security issues
- Involves support resources, such as the District Manager or Human Resources Manager, as appropriate
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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