Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
This job opportunity is with a restaurant owned and operated by an independent franchisee, separate from Del Taco LLC. This distinction is crucial as the independent franchisee serves as the direct employer, responsible for all employment-related matters including hiring, firing, discipline, wages, supervision, staffing, and scheduling decisions. The establishment operates under the well-known Del Taco brand, which is recognized for its fast-casual dining experience specializing in Mexican-inspired foods. As a franchise operation, the restaurant combines the brand's national recognition with local management autonomy, offering a unique employment environment focused on community engagement and high-quality service.
The position advertised is for a Restaurant Manager, a key leadership role within the franchise. Reporting directly to the Area Director, the Restaurant Manager is charged with protecting and delivering the Del Taco brand experience. This role goes beyond basic management, encompassing the growth of sales, maximizing operational efficiency, and ensuring profitability through effective leadership aligned with the principles known as the Del Taco Way. This approach emphasizes exceptional customer service, employee development, operational consistency, and adherence to corporate standards.
The Restaurant Manager’s responsibilities include recruiting, hiring, and retaining top-quality staff, fostering a service-oriented culture, and promoting teamwork and fun within the restaurant environment. The manager must ensure that every team member is trained and certified according to current processes and that the entire operation consistently meets the brand's standards. This includes strict adherence to food quality, cleanliness, facility maintenance, and uniform standards to guarantee an optimal customer experience. The manager also plays a pivotal role in achieving sales goals by developing local store marketing strategies, managing staffing relative to sales projections, and actively engaging in community and competitive awareness.
In addition to sales and operations, the Restaurant Manager is responsible for controlling costs and ensuring compliance with labor, safety, and health regulations. This involves inventory management, cash handling, vendor coordination, and maintenance oversight. The manager must create a safe, efficient workplace while driving business growth and staff development, including nurturing future restaurant leaders. The role requires a blend of strong organizational, analytical, and interpersonal skills, along with the ability to work independently under pressure and lead a diverse team effectively.
Overall, this position offers a fulfilling career path in the fast-casual dining industry for individuals passionate about restaurant management and brand stewardship. It offers the chance to influence both customer satisfaction and business outcomes positively, supported by a competitive salary and opportunities for professional growth within an established franchise system.
The position advertised is for a Restaurant Manager, a key leadership role within the franchise. Reporting directly to the Area Director, the Restaurant Manager is charged with protecting and delivering the Del Taco brand experience. This role goes beyond basic management, encompassing the growth of sales, maximizing operational efficiency, and ensuring profitability through effective leadership aligned with the principles known as the Del Taco Way. This approach emphasizes exceptional customer service, employee development, operational consistency, and adherence to corporate standards.
The Restaurant Manager’s responsibilities include recruiting, hiring, and retaining top-quality staff, fostering a service-oriented culture, and promoting teamwork and fun within the restaurant environment. The manager must ensure that every team member is trained and certified according to current processes and that the entire operation consistently meets the brand's standards. This includes strict adherence to food quality, cleanliness, facility maintenance, and uniform standards to guarantee an optimal customer experience. The manager also plays a pivotal role in achieving sales goals by developing local store marketing strategies, managing staffing relative to sales projections, and actively engaging in community and competitive awareness.
In addition to sales and operations, the Restaurant Manager is responsible for controlling costs and ensuring compliance with labor, safety, and health regulations. This involves inventory management, cash handling, vendor coordination, and maintenance oversight. The manager must create a safe, efficient workplace while driving business growth and staff development, including nurturing future restaurant leaders. The role requires a blend of strong organizational, analytical, and interpersonal skills, along with the ability to work independently under pressure and lead a diverse team effectively.
Overall, this position offers a fulfilling career path in the fast-casual dining industry for individuals passionate about restaurant management and brand stewardship. It offers the chance to influence both customer satisfaction and business outcomes positively, supported by a competitive salary and opportunities for professional growth within an established franchise system.
Job Requirements
- High school diploma or equivalent
- 3 to 5 years experience in quick service restaurant or full service concept
- ServSafe certification
- fluent in English, Spanish is a plus
- excellent communication skills
- excellent organizational skills
- strong analytical and problem solving abilities
- ability to work independently and under pressure
- valid driver’s license
- proof of vehicle insurance
- ability to travel to restaurant locations including overnight travel
Job Qualifications
- High school diploma or equivalent
- 3 to 5 years experience in quick service restaurant (QSR) industry or full service concept
- ServSafe certified
- fluent in English, Spanish is a plus
- excellent communication and interpersonal skills
- great telephone manner
- excellent organizational skills
- detail oriented and accurate
- excellent analytical, problem solving, and math skills
- ability to work with minimal supervision under pressure
- proven ability to lead and motivate a diverse team
- ability to promote learning, development, and career growth
Job Duties
- Fully staff the store with quality people
- recruiting, hiring, and retaining all restaurant employees
- ensuring the entire team is certified according to the current training process at all times
- creating a service oriented culture
- promoting an environment of fun and teamwork
- evaluating performance and recommending salary increases
- recommending, approving, and administering disciplinary action, suspension, and/or termination
- developing and growing team members and future managers
- executing Del Taco standards and using processes and systems 100% of the time
- maintaining the facility and customer areas
- maintaining all equipment to operational and safety standards
- delivering only quality products to Del Taco standards every time
- adhering to cleaning schedules and standards
- ensuring employees are in proper uniform
- ensuring a consistent service experience
- ensuring POP and signage is present and in the approved location
- achieving or exceeding sales plan and building customer counts and loyalty
- identifying and communicating sales goals daily, weekly, and year over year
- ensuring the right people are in the right places according to projected or actual sales
- increasing customer count and check average, and maximizing capacity and customer value
- identifying and executing local store marketing opportunities to attract new customers
- staying aware of local events
- understanding the store's current trade area and competition
- executing speed and service standards flawlessly
- executing marketing promotions and campaigns
- maintaining staffing levels to actual sales
- complying with labor laws
- accurately ordering and managing inventory to reduce waste and prevent theft
- ensuring cash handling procedures and standards are in place and followed
- performing cash audits and addressing identified issues
- executing safety and health standards
- minimizing repair and maintenance and supplies costs by managing service vendors efficiently
- achieving and communicating controllable cost targets
- performing other responsibilities as assigned in response to emergencies, workload changes, or technical developments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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