Jack in the Box logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Salary
Range $44,500.00 - $62,800.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

hourly wage
bonus potential
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
401k plan
employee meal discount

Job Description

This job opportunity is with an independently owned and operated Jack in the Box restaurant franchise, providing a dynamic and rewarding work environment within the fast-food restaurant industry. The franchisee operating this restaurant is entirely responsible for employment-related matters, including setting job requirements, making hiring decisions, handling wages and supervision, and managing staffing and scheduling. This independence means that while the brand is associated with Jack in the Box, your employer is the franchisee running the location, offering a more personalized and hands-on management experience.

Jack in the Box is a well-established fast-food restaurant chain known for providing customers with quick, tasty meals served in a friendly and welcoming atmosphere. This franchise emphasizes delivering high-quality food alongside excellent customer service, fostering an environment that encourages team collaboration and personal growth. The restaurant strives to create a clean, safe, and inviting space for both customers and employees alike, helping maintain high standards of operation and satisfaction.

The Restaurant Manager position offered here is a full-time hourly role with a competitive pay range of $22 to $27 per hour. There is also potential for an annual bonus of up to $8,000 based on performance metrics. Employees benefit from paid holidays including Christmas Day, Thanksgiving Day, and the Fourth of July, along with comprehensive medical, dental, and vision insurance plans. Eligible employees can also participate in a 401K retirement savings plan, providing long-term financial benefits. The restaurant further supports its staff with a 100% employee meal discount up to $10 during shifts.

As a Restaurant Manager, you will play a vital leadership role by managing overall restaurant operations and ensuring the entire team is trained and motivated to deliver a "WOW" guest experience. You will oversee quality food preparation, ensure excellent service, and maintain a clean and safe restaurant environment. Your leadership will directly impact restaurant sales and profitability, making it essential that you bring strong organizational and motivational skills to this role.

Key responsibilities include setting the example in customer service by remaining visible and engaged with guests, fostering a welcoming and polite atmosphere, overseeing order accuracy and timeliness, responding effectively to guest concerns, and cultivating a positive, bias-free environment. You also will be responsible for employee relations by treating all team members with respect, motivating high performance, and ensuring effective communication across the staff.

Recruiting, selecting, and training new employees will be a crucial aspect of your role, along with making sure staffing levels meet operational needs. You will also implement training systems and develop internal candidates for advancement to supervisory roles. Maintaining restaurant cleanliness and safety protocols in line with company standards is part of your daily duties.

Another important facet of this role involves using management information tools to analyze operational and financial performance. You will focus on increasing sales and managing costs to adhere to budgets and meet restaurant goals. This requires a proactive approach to problem-solving, business acumen, and a commitment to continuous improvement within the restaurant operation.

This position demands a manager who is passionate about customer service excellence, capable of working under pressure, and adaptable enough to handle a flexible schedule that includes evenings, weekends, and holidays. This role is perfect for a dedicated individual seeking to make a tangible impact in a fast-paced, customer-focused environment with opportunities for professional growth and rewarding performance incentives.

Job Requirements

  • High school diploma or equivalent
  • Previous restaurant management experience preferred
  • Strong leadership and communication skills
  • Ability to manage and motivate a team
  • Flexibility to work varied hours including weekends and holidays
  • Basic math proficiency
  • Commitment to customer service excellence

Job Qualifications

  • Excellent interpersonal skills
  • Self-starter with initiative and responsibility
  • Ability to perform and understand basic math concepts
  • Good organization and planning skills
  • Demonstrates integrity and ethical behavior
  • Ability to work a minimum of 45 hours per week
  • Availability to work any day and time including weekends and holidays

Job Duties

  • Maintains visibility and interacts with guests to set the customer service example
  • Models a guest comes first attitude with friendliness and politeness
  • Ensures timeliness, quality, and accuracy of all orders
  • Responds promptly and professionally to guest concerns and complaints
  • Interacts effectively with diverse groups without bias
  • Creates a friendly, fun, clean, and safe restaurant environment
  • Treats employees with care and respect
  • Motivates and inspires employees to achieve high performance
  • Ensures recognition and appreciation for job performance
  • Communicates clearly, timely, and remains calm under pressure
  • Recruits, selects, trains, develops, and evaluates restaurant employees
  • Ensures sufficient staffing and proper scheduling
  • Implements training systems and fosters employee development
  • Maintains restaurant cleanliness inside and outside
  • Utilizes information tools to analyze operational and financial performance
  • Focuses on increasing sales and profitability
  • Monitors costs and adheres to budgets and restaurant goals

Job Criteria

Experience

Mid Level (3-7 years)


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