Restaurant Manager

Outback Steakhouse is a renowned Australian-themed restaurant that has been delighting guests with its juicy steaks, spirited drinks, and warm Aussie hospitality since its inception in March 1988. Operated under Out West Restaurant Group, the largest franchisee of Outback Steakhouse, this establishment has earned a reputation for excellence, recently securing the #1 ranking in Customer Satisfaction within the Full-Service Restaurant category for 2023. Outback Steakhouse stands out for its unique blend of serious food quality and a fun, relaxed dining atmosphere, striving to make every guest feel like a welcome visitor in their own home. The brand's core philosophy centers around treating people "Just Right," fostering a culture of respect, camaraderie, and enthusiasm among its team members, whom they proudly call "Outbackers."

Joining Outback Steakhouse means becoming part of a vibrant and inclusive community dedicated to the success and growth of every team member. The company values diversity and is committed to creating an environment where all employees can thrive without discrimination. As an employer, Out West Restaurant Group ensures equal opportunity in all employment decisions, focusing on business needs, job requirements, and individual qualifications. They actively celebrate diversity and inclusiveness, further enriching the workplace culture.

The Restaurant Manager role at Outback Steakhouse plays a crucial part in upholding the brand's high standards and operational excellence. With limited supervision, the manager oversees daily front-of-house (FOH) and back-of-house (BOH) operations, ensuring smooth functionality and exceptional customer experience. This position emphasizes leadership and mentorship, as the manager is responsible for guiding and inspiring the team, maintaining a positive work environment, and driving the restaurant's success through effective policies and operational standards.

Candidates selected for this role will participate in an extensive Manager in Training (MIT) program lasting 11 weeks. This comprehensive training is designed to equip new managers with the skills and knowledge necessary to excel in leadership and operational management within the Outback family. The training combines hands-on experience with mentorship and professional development to promote a thorough understanding of company standards, food safety, customer service excellence, and business growth strategies.

In this role, the restaurant manager will be tasked with optimizing profits by managing labor costs and food and beverage inventory through strategic ordering and inventory practices. They will ensure adherence to company policies and regulatory procedures, fostering compliance and safety. Enhancing customer satisfaction is a key focus, achieved by maintaining high service standards and employing innovative sales and marketing tactics to fuel business growth.

Outback Steakhouse also places significant importance on food quality and safety. The manager will oversee sanitation and cleanliness, ensuring that every dish served meets the brand's impeccable standards for taste, temperature, and presentation. The role demands a commitment to maintaining an organized environment where the restaurant looks and feels "like new," contributing to the overall guest experience and operational efficiency.

Aside from professional fulfillment, this position offers a competitive range of benefits that reflect Outback Steakhouse's dedication to the wellbeing and growth of its employees. These perks include health, dental, and vision insurance plans for the entire family, paid vacation, a 401k retirement plan, and paid sick days. The company also provides supplementary benefits such as group life insurance, short-term and long-term disability coverage, PerkSpot discounts, and a robust supplemental benefits package. There is a strong emphasis on maintaining a healthy work-life balance with a targeted 47-hour workweek, making it an attractive opportunity for those seeking both career advancement and quality of life.

Overall, working as a restaurant manager at Outback Steakhouse means engaging in a dynamic and rewarding environment where professional growth is supported, customer satisfaction is paramount, and the spirit of Australian hospitality is brought to life every day. Joining this team means becoming part of a franchisee that has been recognized for excellence in local community service and is trusted to uphold the brand’s stellar reputation.