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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
performance bonuses
Career development opportunities
Job Description
Dunkin' is a renowned leader in the coffee and baked goods industry, established in 1950 as America's favorite all-day, everyday stop for coffee and a variety of delicious baked items. Over the years, Dunkin' has built a reputation for excellence in the market segments of hot regular, decaf, and flavored coffee, iced coffees, donuts, bagels, and muffins. Recognized for exceptional customer loyalty, Dunkin' has secured the No. 1 ranking in the coffee category by Brand Keys for 14 consecutive years. The company operates over 13,100 restaurants across 41 countries worldwide, reflecting its global reach and commitment to quality. Based in... Show More
Job Requirements
- High school diploma or equivalent
- minimum age of 18 where applicable
- prior restaurant, retail or supervisory experience
- proficiency in English
- understanding of math and financial management
- ability to lead and manage teams
- knowledge of food safety and sanitation standards
- excellent communication skills
Job Qualifications
- Fluent in English
- math and financial management skills
- restaurant, retail or supervisory experience
- at least 18 years of age where applicable
- high school diploma or equivalent
- strong leadership and interpersonal skills
- ability to develop and motivate teams
- excellent problem-solving and decision-making skills
- knowledge of safety, food safety and sanitation procedures
Job Duties
- Hire, train and develop employees
- communicate job expectations to employees
- plan, monitor, appraise and review employees' job performance
- provide coaching and feedback
- discipline employees when appropriate
- create and maintain a guest first culture in the restaurant
- ensure all shifts are staffed to meet guest service goals
- maintain a safe, secure and healthy environment following safety, food safety and sanitation guidelines
- comply with all applicable laws
- ensure brand standards and systems are executed
- prepare and complete action plans
- implement production, productivity, quality and guest service standards
- complete audits and implement plans for system improvements
- control costs to maximize profitability
- execute in-restaurant marketing promotions timely
- execute new product roll-outs including team training, marketing and sampling
- set sales goals and track results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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