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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $61,200.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee recognition programs
Career development opportunities
supportive team culture
Community involvement
Job Description
Metro Franchising is a highly recognized multi-brand franchise operator, known notably as the Multi-Brand Operator of the Year for 2016 and 2017, and boasting an impressive streak as a Certified Developer for eight consecutive years. With over two decades of experience, Metro Franchising has grown to be one of the largest franchisees for Dunkin' Donuts and Baskin Robbins within the New York Metropolitan area. Their restaurant locations span across Brooklyn, Queens, Bronx, Nassau, and Suffolk Counties, making them a formidable presence in the regional food and beverage industry.
The company's core philosophy centers around a 'People First' culture which... Show More
The company's core philosophy centers around a 'People First' culture which... Show More
Job Requirements
- High school diploma or equivalent
- At least 18 years of age (where applicable)
- Restaurant, retail, or supervisory experience
- Ability to communicate clearly both verbally and in writing (English)
- Ability to manage math and financial tasks
- Ability to work full-time as an exempt employee
Job Qualifications
- Able to clearly express oneself verbally and in writing (English)
- Math and financial management skills
- Restaurant, retail, or supervisory experience
- At least 18 years of age (where applicable)
- High school diploma or equivalent
- Guest focus
- Passion for results
- Problem solving and decision making
- Building effective teams
- Conflict management
- Developing direct reports and others
Job Duties
- Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively
- Hire, train, and develop the right people and plan staffing levels to meet guest and business needs
- Hold themselves and team accountable for responsibilities and results
- Lead by example and promote exceptional guest service
- Ensure brand standards and systems are executed
- Drive sales through effective execution of restaurant standards and marketing initiatives
- Delegate and lead processes to control labor costs, food costs, and cash
- Ensure safety and security of team and guests through preventative maintenance and cleanliness
- Analyze restaurant environment and business results to identify opportunities and action plan with team to set and achieve goals
- Comply with all restaurant, brand, and franchisee policies
- Complete all required training including ServSafe certification
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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