Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $50,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
bonus program
growth and development opportunities
Job Description
Dunkin' is a renowned leader in the quick-service restaurant industry, widely known for its coffee, baked goods, and other culinary offerings. Established over 70 years ago, Dunkin' has built a strong brand presence with thousands of franchise locations delivering consistent quality and excellent customer service. As a franchise-based business, each restaurant adheres to the strict standards and guidelines established by the parent company while tailoring their operations to meet local customer preferences. Dunkin's commitment to quality, speed, and value has made it a favorite destination for breakfast and snack items worldwide.
This job opportunity is for a Restaurant Manager position within a Dunkin' franchise. The role is crucial for ensuring operational excellence and delivering exceptional guest experiences while maintaining profitability. The Restaurant Manager leads by example, providing strong and positive leadership to their team members to foster a guest-focused culture that reflects Dunkin's brand values. In this role, the manager will oversee all aspects of restaurant operations, from managing daily team activities to ensuring brand compliance, all while adhering to franchisee policies and applicable laws.
The manager's responsibilities encompass not only operational tasks but also team development, coaching, and recruitment, emphasizing continuous improvement and employee engagement. This role demands a proactive individual who can balance customer service, financial management, and employee relations effectively. The position offers a base salary range between $45,000 and $50,000 annually, including a monthly bonus program, competitive benefits such as medical, dental, and vision insurance, paid time off, and opportunities for growth and development within the company. This ensures that the Restaurant Manager is well supported and motivated to lead their restaurant to success.
In addition to managing the operational side, the Restaurant Manager is deeply involved in training and development, conducting regular team meetings, delivering product roll-outs, and analyzing guest feedback to continually enhance the customer experience. Maintaining safety standards and ensuring compliance with food safety and sanitation regulations is also a key part of the role. Financial oversight includes inventory management, labor scheduling to meet guest demand efficiently, cost control, and cash management to optimize restaurant profitability.
Overall, this role is ideal for someone with solid management experience in retail, restaurant, or hospitality, with strong analytical and business acumen skills. The candidate should thrive in a fast-paced, team-oriented environment, demonstrating punctuality, integrity, and a positive attitude. Familiarity with basic computer skills, math, and financial management is required to ensure effective handling of business operations. This position offers a dynamic work atmosphere where motivated individuals can make a meaningful impact, develop their leadership skills, and contribute to the continued growth of the Dunkin' brand.
This job opportunity is for a Restaurant Manager position within a Dunkin' franchise. The role is crucial for ensuring operational excellence and delivering exceptional guest experiences while maintaining profitability. The Restaurant Manager leads by example, providing strong and positive leadership to their team members to foster a guest-focused culture that reflects Dunkin's brand values. In this role, the manager will oversee all aspects of restaurant operations, from managing daily team activities to ensuring brand compliance, all while adhering to franchisee policies and applicable laws.
The manager's responsibilities encompass not only operational tasks but also team development, coaching, and recruitment, emphasizing continuous improvement and employee engagement. This role demands a proactive individual who can balance customer service, financial management, and employee relations effectively. The position offers a base salary range between $45,000 and $50,000 annually, including a monthly bonus program, competitive benefits such as medical, dental, and vision insurance, paid time off, and opportunities for growth and development within the company. This ensures that the Restaurant Manager is well supported and motivated to lead their restaurant to success.
In addition to managing the operational side, the Restaurant Manager is deeply involved in training and development, conducting regular team meetings, delivering product roll-outs, and analyzing guest feedback to continually enhance the customer experience. Maintaining safety standards and ensuring compliance with food safety and sanitation regulations is also a key part of the role. Financial oversight includes inventory management, labor scheduling to meet guest demand efficiently, cost control, and cash management to optimize restaurant profitability.
Overall, this role is ideal for someone with solid management experience in retail, restaurant, or hospitality, with strong analytical and business acumen skills. The candidate should thrive in a fast-paced, team-oriented environment, demonstrating punctuality, integrity, and a positive attitude. Familiarity with basic computer skills, math, and financial management is required to ensure effective handling of business operations. This position offers a dynamic work atmosphere where motivated individuals can make a meaningful impact, develop their leadership skills, and contribute to the continued growth of the Dunkin' brand.
Job Requirements
- Basic computer skills
- Basic math and financial management
- Previous management experience in retail, restaurant or hospitality
- Some college preferred
Job Qualifications
- Basic computer skills
- Basic math and financial management
- Previous management experience in retail, restaurant or hospitality
- Some college preferred
- Strong analytical skills and business acumen
- Works well with others in a fun, fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest focused
- Time management
- Problem solving
- Motivating others
Job Duties
- Ability to perform all responsibilities of restaurant team members
- Leading team meetings
- Delivering training to restaurant team members
- Ensuring brand standards, recipes and systems are executed
- Creating and maintaining a guest focused culture in the restaurant
- Reviewing guest feedback results and implement action plans to drive improvement
- Communicating restaurant priorities, goals and results to restaurant team members
- Executing new product roll-outs including training, marketing and sampling
- Maintaining a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- Controlling costs to help maximize profitability
- Completing inventory on a periodic basis as determined by Franchisee
- Completing weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Ensuring restaurant budget is met as determined by Franchisee
- Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
- Engaging with Dunkin' Brands Field Operations team as appropriate
- Recruiting, hiring, onboarding and developing restaurant team members
- Planning, monitoring, appraising and reviewing employee performance
- Coaching restaurant team members to drive sales, improve profitability and guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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