Restaurant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive salary
Paid training
Employee Discounts
Opportunities for advancement
flexible scheduling

Job Description

Dunkin Donuts franchisees operate as independent business owners, distinct from Dunkin Brands, Inc and its affiliates. Each franchisee independently manages their workforce, wage structures, and benefit programs, which may vary between franchise locations. This structure ensures a personalized approach to management and operations, tailored to the unique demands of each franchise. Dunkin Donuts is recognized nationwide for delivering quality coffee and baked goods, and it has established a reputation for excellent customer service and fast, friendly service. As a Restaurant Manager within a Dunkin Donuts franchise, you will play a pivotal role in upholding these standards and steering the daily operations of the restaurant.

The position of Restaurant Manager is vital to the success of the franchise. This role requires a dynamic individual capable of maintaining a high standard of store presentation, ensuring brand consistency, and effectively implementing the store strategy and action plans. You will be responsible for motivating and leading a team to not only complete the sales process successfully but also guarantee customer satisfaction, ensuring all company procedures are strictly followed. Maximizing productivity and profitability is a core part of your responsibility, alongside overseeing the hiring, training, and ongoing development of staff members. The Restaurant Manager is expected to have between three to five years of experience in food and beverage service, management, hospitality, or retail environments. A high school diploma or equivalent is mandatory, along with reliable transportation and a flexible schedule to accommodate the demands of the role. The job requires physical stamina, including the ability to lift between 30 to 50 pounds and perform motions involving pushing, pulling, stretching, as well as continuous bilateral use of fingers and wrists. This role is an excellent opportunity for motivated individuals looking to join one of America's most exciting and recognized brands, contributing to the vibrant, fast-paced food service industry and advancing their careers in restaurant management.

Job Requirements

  • High school diploma or equivalent
  • 3 to 5 years of relevant experience
  • Reliable transportation
  • Flexible schedule
  • Ability to lift 30 to 50 pounds
  • Ability to perform physical motions such as pushing, pulling and stretching
  • Continuous bilateral use of fingers and wrists

Job Qualifications

  • High school diploma or equivalent
  • 3-5 years experience in food and beverage service, management, hospitality, or retail environment
  • Strong leadership and communication skills
  • Ability to motivate and manage a team
  • Customer service orientation
  • Knowledge of health and safety regulations
  • Experience in training and staff development

Job Duties

  • Maintain and manage the restaurant environment by monitoring store presentation
  • Support brand consistency and implement the store strategy and action plan
  • Motivate team to complete the sales process and ensure customer satisfaction
  • Comply with company procedures and maximize productivity and profitability
  • Hire, train, and monitor the development of staff
  • Oversee daily restaurant operations
  • Ensure compliance with health and safety standards

Job Criteria

Experience

Mid Level (3-7 years)


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