Chili's logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $64,000.00 - $68,000.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
performance bonuses

Job Description

Chili's is a renowned casual dining restaurant that originated in Dallas, Texas in 1975. Over the decades, it has established itself as a leader in the casual dining sector, famous for its Big Mouth burgers, house smoked ribs, sizzling fajitas, and signature hand shaken margaritas. Chili's is much more than a restaurant – it embodies a culture of fun, outstanding hospitality, and a commitment to providing an exceptional dining experience to every Guest, every day. The company values teamwork, accountability, and genuine connection with both Team Members and Guests, fostering a supportive and engaging work environment. Operating with a strong sense of pride and tradition, Chili's is passionate about creating moments where people feel special and appreciated, making it a preferred destination for casual dining across the nation.

Located at 2370 Sycamore Rd, Dekalb, IL 60115, the Chili's at this location is seeking a dedicated and energetic Restaurant Manager who thrives in a fast-paced and people-focused atmosphere. This role offers an hourly wage ranging from $64,000 to $68,000 annually, reflecting the importance of leadership and commitment required. The Restaurant Manager at Chili's is central to delivering operational excellence and creating memorable experiences for Guests while nurturing a positive and productive team culture. The role demands a balance of strong business acumen, hospitality skills, and the ability to lead by example.

As a Chili's Restaurant Manager, your primary responsibility is to ensure every Guest leaves with an exceptional experience by maintaining high standards in service and quality. You will act as a role model and hold Team Members accountable to these standards, driving consistency and excellence. Success in this role is marked by the ability to identify and address root causes of operational challenges with transparency and accountability, fostering open dialogue between Team Members and Management. Your leadership will influence behavior and encourage embracing change, always upholding Chili's culture and core beliefs, including Guest focus, food quality, personal accountability, and the spirited playfulness that defines the restaurant's atmosphere.

Operationally, the Restaurant Manager utilizes Chili's robust systems to control costs effectively while enhancing the Guest experience. You will lead team meetings, conduct quality line checks, and monitor the restaurant’s financial health. Equally important is your role in hiring, training, retaining, and developing team members, empowering them to take on larger roles and contribute to the restaurant’s ongoing success. Developing community relationships and driving Guest engagement within the restaurant emphasizes the importance of interpersonal skills and the ability to connect beyond the walls of the restaurant.

Overall, this is a dynamic leadership position for someone who loves hospitality, enjoys managing and motivating teams, thrives in a lively environment, and is eager to contribute to Chili's long-standing legacy of quality and fun. As a Chili's Manager, you will not only guide operations and people but also help perpetuate the unique culture that makes this brand beloved nationwide. If you are dependable, passionate about hospitality, and ready to take on a challenging yet rewarding role, this position offers the perfect opportunity to grow professionally while making a tangible impact in the casual dining industry.

Job Requirements

  • High school diploma or equivalent
  • previous experience in a supervisory or management role in the restaurant industry
  • strong problem-solving skills
  • dependable team player
  • ability to work flexible hours including nights, weekends, and holidays
  • great multitasking skills
  • excellent customer service orientation

Job Qualifications

  • Experience in restaurant management
  • strong leadership skills
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • organizational and multitasking abilities
  • knowledge of safe food handling procedures
  • commitment to Chili's values and culture
  • ability to develop and retain team members

Job Duties

  • Ensure a great guest experience
  • role model and hold team members accountable to operational and quality standards
  • identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • foster open communication between team members and management
  • influence team member behaviors by championing change and restaurant initiatives
  • lead with heart and mind
  • drive business results by utilizing Chili's systems to effectively control costs
  • follow operational systems, such as our manager timeline and performing quality line checks
  • hire, train, retain, and develop team members to take on larger roles
  • drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • understand and practice safe food handling procedures
  • communicate and embody Chili's culture and cultural beliefs: every guest counts, food perfection, be accountable, play restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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