Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $50,000.00
Work Schedule
Standard Hours
Benefits
Base salary of $45,000 to $50,000 annually
bonus program
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Growth and development
Job Description
Dunkin' is a renowned global coffee and baked goods chain known for its commitment to quality, customer service, and community involvement. Operating in numerous locations worldwide, Dunkin' aims to provide a welcoming environment where guests can enjoy high-quality coffee, donuts, and other menu items. The company prides itself on maintaining brand consistency, operational excellence, and fostering positive guest experiences across all its franchised locations. As a leader in the quick-service restaurant industry, Dunkin' supports its franchisees with comprehensive training, operational tools, and marketing initiatives to ensure each restaurant achieves profitability and customer satisfaction.
The Restaurant Manager position at Dunkin' is a vital leadership role responsible for overseeing all aspects of a single restaurant's operations. This role demands strong, positive leadership to effectively manage and inspire the restaurant team, driving operational excellence and delivering exceptional guest experiences. The Restaurant Manager ensures the restaurant adheres to Dunkin's strict brand standards, franchisee policies, procedures, and legal regulations. With a focus on profitability, the manager helps build strong top-line sales while controlling costs and maintaining high standards of service and cleanliness.
In this full-time role, the Restaurant Manager performs a range of duties from team member responsibilities to strategic leadership tasks. The manager leads team meetings, delivers training, and fosters a guest-focused culture throughout the restaurant. They review guest feedback and implement action plans aiming for continuous improvement. Communication within the team is prioritized to ensure everyone understands and meets restaurant goals and priorities. The role also involves executing new product rollouts, maintaining safety and sanitation standards, and managing inventory and labor schedules. The manager oversees budgeting, cash management, hiring, onboarding, and staff development to build a motivated and effective team.
Compensation for this role includes an annual base salary ranging from $45,000 to $50,000, complemented by a monthly bonus program. Benefits include medical, dental, and vision insurance, paid time off, as well as opportunities for professional growth and development. Dunkin' values candidates who demonstrate strong analytical skills, business acumen, teamwork, honesty, a positive attitude, and a willingness to learn and adapt.
Overall, the Restaurant Manager at Dunkin' plays a crucial role in maintaining the brand's reputation and ensuring customer satisfaction while managing daily restaurant operations efficiently and effectively. This position offers a rewarding career path for individuals passionate about leadership, hospitality, and operational management within the fast-paced quick service restaurant industry.
The Restaurant Manager position at Dunkin' is a vital leadership role responsible for overseeing all aspects of a single restaurant's operations. This role demands strong, positive leadership to effectively manage and inspire the restaurant team, driving operational excellence and delivering exceptional guest experiences. The Restaurant Manager ensures the restaurant adheres to Dunkin's strict brand standards, franchisee policies, procedures, and legal regulations. With a focus on profitability, the manager helps build strong top-line sales while controlling costs and maintaining high standards of service and cleanliness.
In this full-time role, the Restaurant Manager performs a range of duties from team member responsibilities to strategic leadership tasks. The manager leads team meetings, delivers training, and fosters a guest-focused culture throughout the restaurant. They review guest feedback and implement action plans aiming for continuous improvement. Communication within the team is prioritized to ensure everyone understands and meets restaurant goals and priorities. The role also involves executing new product rollouts, maintaining safety and sanitation standards, and managing inventory and labor schedules. The manager oversees budgeting, cash management, hiring, onboarding, and staff development to build a motivated and effective team.
Compensation for this role includes an annual base salary ranging from $45,000 to $50,000, complemented by a monthly bonus program. Benefits include medical, dental, and vision insurance, paid time off, as well as opportunities for professional growth and development. Dunkin' values candidates who demonstrate strong analytical skills, business acumen, teamwork, honesty, a positive attitude, and a willingness to learn and adapt.
Overall, the Restaurant Manager at Dunkin' plays a crucial role in maintaining the brand's reputation and ensuring customer satisfaction while managing daily restaurant operations efficiently and effectively. This position offers a rewarding career path for individuals passionate about leadership, hospitality, and operational management within the fast-paced quick service restaurant industry.
Job Requirements
- Basic computer skills
- Basic math and financial management
- Previous management experience in retail, restaurant or hospitality
- Some college preferred
- Standing on feet
- Repetitive motion including bending, stooping and reaching
- Lifting packages if applicable
- Wearing a headset if applicable
- Working in a small space
Job Qualifications
- Basic computer skills
- Basic math and financial management
- Previous management experience in retail, restaurant or hospitality
- Some college preferred
- Strong analytical skills and business acumen
- Works well with others in a fun, fast-paced team environment
- Ability to train and develop a team
- Guest focused
- Time management
- Problem solving
- Motivating others
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
Job Duties
- Ability to perform all responsibilities of restaurant team members
- Leading team meetings
- Delivering training to restaurant team members
- Ensuring brand standards, recipes and systems are executed
- Creating and maintaining a guest focused culture in the restaurant
- Reviewing guest feedback results and implement action plans to drive improvement
- Communicating restaurant priorities, goals and results to restaurant team members
- Executing new product roll-outs including training, marketing and sampling
- Maintaining a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- Controlling costs to help maximize profitability
- Completing inventory on a periodic basis as determined by Franchisee
- Completing weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Ensuring restaurant budget is met as determined by Franchisee
- Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
- Engaging with Dunkin' Brands Field Operations team as appropriate
- Recruiting, hiring, onboarding and developing restaurant team members
- Planning, monitoring, appraising and reviewing employee performance
- Coaching restaurant team members to drive sales, improve profitability and guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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