Restaurant Manager

NYC, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Salary

Range $65,000.00 - $70,000.00

Work Schedule

Rotating Shifts

Day Shifts

Benefits

competitive pay

performance-based bonuses

Medical insurance

Dental Insurance

Vision Insurance

traditional and Roth 401(k) plan

Paid Time Off

employee dining discounts

Employee assistance program

Commuter and dependent care benefits

Job Description

THE ONE GROUP is a dynamic leader in the hospitality industry, known for operating high-end restaurants and nightlife venues across major cities worldwide. As a global brand, THE ONE GROUP has established itself as a trendsetter in delivering upscale dining experiences that combine innovative cuisine, sophisticated atmospheres, and exceptional guest service. The company prides itself on fostering a vibrant work environment that encourages creativity, teamwork, and professional growth, making it an attractive choice for individuals passionate about hospitality and customer satisfaction. With a commitment to quality and excellence, THE ONE GROUP continuously invests in its team members through competitive compensation packages and comprehensive benefits, creating a rewarding workplace that supports both personal and career development.

Joining THE ONE GROUP as a Restaurant Manager means stepping into a pivotal role where you will oversee both the front-of-house and back-of-house operations. Your leadership will be crucial in ensuring daily service runs smoothly and guests enjoy impeccable hospitality. The role encompasses management of staff coordination, vendor relationships, compliance with sanitation and safety standards, and financial performance monitoring. Beyond operations, you will be instrumental in cultivating a high-performance team by recruiting, training, mentoring, and motivating employees to uphold the company's distinguished service standards. Additionally, you will take on the responsibility of enhancing the brand's presence at the local level through excellent guest relations, creative marketing initiatives, and community engagement.

This position offers industry-leading compensation with a competitive base salary plus up to 10% performance-based bonuses, reflecting the value THE ONE GROUP places on results and leadership effectiveness. Full-time employees also benefit from a comprehensive package including medical, dental, and vision insurance, traditional and Roth 401(k) plans, voluntary insurance options, paid time off, and exclusive perks such as dining discounts and complimentary onsite meals. The company is dedicated to supporting its workforce with growth opportunities and an employee assistance program to promote well-being and job satisfaction.

As a Restaurant Manager at THE ONE GROUP, you will have the opportunity to influence every aspect of restaurant success, from team development to financial results, while working in a high-energy, fast-paced setting that celebrates innovation and guest satisfaction. If you thrive in leadership roles and are passionate about hospitality, this role offers a challenging yet rewarding career path within a globally recognized hospitality enterprise.

Job Requirements

Proven leadership experience as a restaurant manager general manager or hospitality manager
Strong customer service background with a focus on guest experience and operational excellence
Extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
Familiarity with restaurant management software such as OpenTable Avero and POS systems
Strong leadership communication and problem-solving skills
Acute financial management skills with experience handling budgets and P&L reports

Job Qualifications

Proven leadership experience as a restaurant manager general manager or hospitality manager
Strong customer service background with a focus on guest experience and operational excellence
Extensive food and beverage knowledge with the ability to educate staff on menus and ingredients
Familiarity with restaurant management software such as OpenTable Avero and POS systems
Strong leadership communication and problem-solving skills
Acute financial management skills with experience handling budgets and P&L reports

Job Duties

Oversee daily restaurant operations including front-of-house and back-of-house management
Maintain service excellence ensuring all guests receive an elevated and seamless dining experience
Monitor product quality vendor relationships and compliance with sanitation and safety regulations
Organize and supervise staff shifts ensuring optimal floor coverage
Implement and uphold company policies and hospitality standards
Recruit hire and onboard top talent to build and maintain a high-performance team
Train and mentor employees in customer service best practices and operational excellence
Conduct performance appraisals and provide constructive feedback to improve productivity
Foster team morale and motivation ensuring a collaborative and high-energy work environment
Deliver superior service and maximize customer satisfaction
Handle guest concerns with professionalism and efficiency ensuring positive resolutions
Uphold THE ONE GROUPs brand image and develop initiatives to enhance its local presence
Promote the brand through word-of-mouth marketing restaurant events and local partnerships
Recommend creative ways to attract new guests including social media engagement and promotions
Monitor restaurant revenue and expenses ensuring profitability and cost control
Identify areas to optimize sales reduce waste and improve overall financial performance
Work with leadership to develop marketing and promotional strategies to increase guest traffic
Create detailed reports on weekly monthly and annual revenues and expenses
Maintain oversight of inventory and ensure effective purchasing strategies