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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
flexible scheduling
Job Description
Virgin Hotels is a dynamic and innovative hospitality company known for its vibrant and modern approach to the hotel and restaurant industry. The company blends the spirit of individuality with exceptional service and unique experiences designed to delight every guest. As a part of the Virgin Group, Virgin Hotels emphasizes creativity, diversity, and inclusion in its workforce, ensuring a welcoming environment for both employees and customers alike. This organization is committed to offering not only world-class accommodations and dining but also fostering a culture of growth, respect, and excellence within its team. The restaurant division of Virgin Hotels delivers an... Show More
Job Requirements
- Current, legal, and unrestricted ability to work in the United States
- High school or equivalent education required
- Ability to work a flexible schedule
- 3+ years of hospitality-related experience
- 2+ years of restaurant manager or leadership experience
- Current food handler's and TAM cards and other certifications as required by federal/state/local law
- Familiar with point-of-sale computers and software
- Comfortable using a computer, navigating Windows, Microsoft Office, and Outlook Email
Job Qualifications
- Strong supervisory and leadership skills
- Excellent interpersonal skills with a focus on customer service
- Excellent time management skills
- Excellent organizational skills and attention to detail
- Familiarity with food handling, safety, and other restaurant guidelines
- Proficient with Microsoft Office Suite or related software
- Customer service skills
- People management, fostering teamwork, and giving feedback
- Planning skills
- Developing budgets
- Self-motivated
- High energy level
- Multi-tasking ability
- Conflict resolution
- Strong verbal communication skills
Job Duties
- Ability to professionally address customer complaints
- Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards
- Ensures customer satisfaction with all aspects of the restaurant and dining experience
- Handles customer complaints, resolving issues in a diplomatic and courteous manner
- Ensures compliance with alcoholic beverage regulations
- Estimates food and beverage costs
- Manages inventory and purchases food and supplies
- Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards
- Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service
- Hires and trains restaurant staff
- Organizes and oversees the staff schedules
- Conducts performance evaluations that are timely and constructive
- Oversees hiring, discipline, and termination of employees in accordance with restaurant policy
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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