Restaurant Manager

North Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

flexible scheduling

Job Description

Virgin Hotels is a dynamic and innovative hospitality company known for its vibrant and modern approach to the hotel and restaurant industry. The company blends the spirit of individuality with exceptional service and unique experiences designed to delight every guest. As a part of the Virgin Group, Virgin Hotels emphasizes creativity, diversity, and inclusion in its workforce, ensuring a welcoming environment for both employees and customers alike. This organization is committed to offering not only world-class accommodations and dining but also fostering a culture of growth, respect, and excellence within its team. The restaurant division of Virgin Hotels delivers an exceptional culinary experience characterized by high-quality food, outstanding service, and a lively atmosphere that attracts a diverse clientele. The company aims to set new standards in hospitality by combining its heritage of innovation with contemporary trends and superior guest engagement strategies.

The role of Restaurant Manager at Virgin Hotels is a pivotal position responsible for overseeing and managing the daily operations of the restaurant to ensure seamless service delivery and profitability. This position demands a results-driven individual adept at meeting sales goals through effective management of staff, operational oversight of the kitchen, and fostering motivation during high-pressure periods. The Restaurant Manager must possess excellent interpersonal skills to handle both team dynamics and customer interactions delicately and professionally. The role requires multitasking abilities and a calm demeanor in stressful situations to maintain a smooth workflow and a positive dining experience. The manager will inspire the entire team at Kassi to bring their very best each day, enhancing the overall customer satisfaction and operational success. The Restaurant Manager’s responsibilities include hiring and training competent staff, ensuring compliance with health and safety standards, managing inventory, overseeing budgets, and addressing customer concerns with diplomacy and tact. This position is ideally suited for a candidate with over two years of experience in restaurant management and at least three years in hospitality, coupled with strong leadership and organizational skills. Virgin Hotels promotes a collaborative environment where the Restaurant Manager can play a crucial role in the continuous improvement and success of the restaurant's operations.

Job Requirements

Current, legal, and unrestricted ability to work in the United States
High school or equivalent education required
Ability to work a flexible schedule
3+ years of hospitality-related experience
2+ years of restaurant manager or leadership experience
Current food handler's and TAM cards and other certifications as required by federal/state/local law
Familiar with point-of-sale computers and software
Comfortable using a computer, navigating Windows, Microsoft Office, and Outlook Email

Job Qualifications

Strong supervisory and leadership skills
Excellent interpersonal skills with a focus on customer service
Excellent time management skills
Excellent organizational skills and attention to detail
Familiarity with food handling, safety, and other restaurant guidelines
Proficient with Microsoft Office Suite or related software
Customer service skills
People management, fostering teamwork, and giving feedback
Planning skills
Developing budgets
Self-motivated
High energy level
Multi-tasking ability
Conflict resolution
Strong verbal communication skills

Job Duties

Ability to professionally address customer complaints
Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards
Ensures customer satisfaction with all aspects of the restaurant and dining experience
Handles customer complaints, resolving issues in a diplomatic and courteous manner
Ensures compliance with alcoholic beverage regulations
Estimates food and beverage costs
Manages inventory and purchases food and supplies
Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards
Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service
Hires and trains restaurant staff
Organizes and oversees the staff schedules
Conducts performance evaluations that are timely and constructive
Oversees hiring, discipline, and termination of employees in accordance with restaurant policy
Performs other duties as assigned