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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
Jack in the Box is a well-established fast-food restaurant chain known for its diverse menu offerings and commitment to delivering quality service and food to its customers. With a strong presence across various locations, Jack in the Box prides itself on maintaining a customer-centric approach while continuously innovating to meet the evolving demands of the fast-food industry. The brand emphasizes operational excellence, employee development, and a culture that fosters respect, collaboration, and high performance among its teams. As a leader in the quick-service restaurant sector, Jack in the Box integrates rigorous training programs, efficient operational systems, and a clear focus... Show More
Job Requirements
- Minimum high school diploma or equivalent
- previous experience in restaurant management or fast-food leadership
- familiarity with state and federal labor laws
- ability to recruit, train, and develop employees
- strong organizational and multitasking skills
- capability to analyze financial and operational data
- excellent communication skills
- willingness to work flexible hours including weekends and holidays
- ability to maintain a safe and clean restaurant environment
- commitment to upholding brand standards and values
Job Qualifications
- High school diploma or equivalent
- prior experience in restaurant management or similar leadership role
- knowledge of food safety and sanitation standards
- strong leadership and team development skills
- excellent communication and interpersonal skills
- ability to manage operational budgets and financial reports
- experience in handling guest service and complaint resolution
- proficiency with restaurant management systems and processes
- capability to motivate and inspire a diverse team
- strong problem-solving and decision-making abilities
- ability to remain calm under pressure and manage conflict effectively
Job Duties
- Recruit, select, train, develop, and evaluate restaurant employees
- monitor staffing levels to ensure sufficient development and talent
- ensure training systems for employees on workstations are implemented and adhered to
- identify and develop internal candidates for management and Team Leader positions
- execute Service Profit Chain and Brand Promise facets
- create an employee-friendly, fun, clean, and safe restaurant environment
- motivate and inspire employees to achieve high performance
- treat all employees with respect and dignity
- recognize and reward employees regularly
- adhere to all state and federal labor laws and regulations
- manage daily activities to achieve excellent restaurant operational performance
- provide exceptional guest experiences by ensuring proper training and accountability
- review and improve practices to enhance guest experience
- maintain visibility and interaction with guests
- respond to guest concerns and complaints professionally and timely
- ensure positive resolution of guest issues
- maintain brand image of restaurant cleanliness, maintenance, and excellent service
- utilize management tools to analyze operational and financial performance
- identify trends and implement action plans for improvement
- increase restaurant sales and profitability by executing the Service Profit Chain
- consider cost/benefit impacts of financial decisions
- monitor costs and adherence to budget and restaurant goals
- promote a culture of integrity, honesty, and ethical standards
- manage professionally with trust and respect
- actively listen and communicate clearly with management team and crew
- remain calm under pressure and effectively manage conflict
- serve as a role model who motivates and inspires employees
- provide training, coaching, and development
- identify potential for employee advancement
- provide quality and timely performance feedback and reviews
- focus efforts on providing high-quality guest service that exceeds expectations
- demonstrate guest service techniques in a fast-paced environment
- ensure food quality, safety, and cleanliness standards are met
- adapt to shifting priorities and change initiatives
- make high-quality decisions independently
- attend to priorities, delegate work, and conduct follow-up systematically
- maintain strong attention to detail and organization in job performance
- perform other related duties as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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