Jack in the Box logo

Restaurant Manager

El Cajon, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Employee Discounts
Training and development programs
flexible scheduling

Job Description

Jack in the Box is a leading quick-service restaurant chain known for its innovative menu options, high-quality food, and commitment to delivering exceptional customer experiences. With a strong presence across various regions, Jack in the Box prides itself on maintaining a culture rooted in respect, integrity, and excellence. The company focuses on fostering a vibrant workplace where employees are motivated, trained, and supported in achieving their highest potential while delivering top-notch service to guests. Jack in the Box combines strategic business management with community involvement and sustainability initiatives to stay at the forefront of the fast-food industry.

The role of a Jack in the Box Unit Manager is critical to the success and daily operations of individual restaurant locations. This position requires a dynamic leader who is responsible for managing the overall operations of the restaurant, ensuring that the Service Profit Chain and Brand Promise are effectively executed to maximize both guest satisfaction and business profitability. As a Unit Manager, you will play an essential role in recruiting, training, and developing a high-performance team that delivers excellent internal and external service. You will oversee operations to ensure compliance with company policies, state and federal laws, and food safety standards.

This position entails a broad scope of responsibilities that include managing staffing levels, motivating employees, and fostering a positive work environment that is fun, clean, and safe. Additionally, the Unit Manager will maintain a strong presence on the floor, engaging with guests to ensure their experience exceeds expectations, swiftly addressing concerns, and upholding the restaurant's brand image. Financial management is also a critical aspect of the role, including analyzing operational and financial performance, managing budgets, and implementing actionable strategies to increase sales and profitability.

Successful candidates will demonstrate outstanding leadership, ethical standards, and the ability to thrive under pressure while managing a busy restaurant environment. They must be proficient in using management information systems to monitor tasks such as health inspections, HACCP compliance, and quality control. This role is also suitable for internally promoted candidates who have substantial experience in assistant management positions and are eager to advance their careers with Jack in the Box. Qualifications include educational backgrounds ranging from high school diplomas to Bachelor’s degrees in business or related fields.

The Unit Manager position at Jack in the Box offers a rewarding career opportunity for a motivated individual with at least 18 years of age, with mandatory certification in ServSafe training and completion of Restaurant Manager training classes. This fully involved leadership role requires a high level of organization, excellent interpersonal skills, capability in basic math concepts, and a commitment to fostering an ethical and respectful workplace. Physical demands include standing and walking for the majority of the shift, lifting up to 65 lbs, and the ability to drive and travel between locations.

Jack in the Box is committed to providing reasonable accommodations for qualified individuals with disabilities to ensure equal employment opportunities. This recruitment is an excellent chance to join a forward-thinking, dynamic company that values its employees and continually invests in their professional growth and success.

Job Requirements

  • At least 18 years old
  • completion of Restaurant Manager training classes
  • ServSafe certified
  • valid driver’s license and insurance
  • ability to stand and walk 85-95% of shift
  • ability to lift and carry 10-65 lbs
  • ability to operate restaurant equipment
  • ability to drive and travel to other locations
  • ability to perform basic math concepts
  • proven analytical skills
  • effective English communication
  • ethical behavior and integrity

Job Qualifications

  • High school diploma for internal promote
  • working toward AA or BA/BS degree preferred
  • AA degree acceptable for external recruit
  • BA/BS in business or related field preferred
  • minimum 1+ years experience as an Associate Manager or 2 years as First Assistant Manager for internal promote
  • minimum 3 years managing a service concept with full P&L responsibility for external recruit
  • ServSafe certification
  • completion of Restaurant Manager training classes
  • proficient computer skills
  • excellent interpersonal and communication skills
  • strong organizational and planning abilities
  • ability to speak, read, and write in English effectively
  • valid driver’s license and insurance

Job Duties

  • Recruit, select, train, develop, and evaluate restaurant employees
  • monitor staffing levels and ensure training systems are fully implemented
  • develop internal candidates for leadership roles
  • execute the Service Profit Chain and promote an employee-friendly environment
  • motivate and inspire employees for high performance
  • manage daily restaurant operations for excellent service and food quality
  • respond promptly to guest concerns and ensure positive resolution
  • maintain restaurant cleanliness, maintenance, and brand image
  • analyze operational and financial performance to identify trends and implement improvements
  • increase restaurant sales and profitability by executing business strategies
  • monitor costs and adherence to budget
  • comply with all regulatory requirements and company policies

Job Criteria

Experience

Mid Level (3-7 years)


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