Chili's logo

Restaurant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $35,400.00 - $49,900.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling

Job Description

Chili's is a renowned casual dining restaurant chain founded in Dallas, Texas, in 1975. Known for its distinctive menu featuring Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas, Chili's has firmly established itself as a leader in the casual dining industry. The brand is deeply rooted in a legacy of service, hospitality, and community involvement, creating a welcoming environment for guests and team members alike. With decades of experience and a reputation for fun, Chili's culture emphasizes teamwork, accountability, and delighting guests with every visit. The company's values reflect in its commitment to operational excellence and providing an unforgettable dining experience in every location.

This role as a Chili's Manager is designed for individuals who are passionate about hospitality and people. Managers at Chili's are essential for driving both team success and guest satisfaction. This position demands a leader who is wired for hospitality, emphasizing personalized guest experiences while fostering a supportive and motivated team environment. As a Chili's Manager, you will play a critical role in leading high-energy shifts, exceeding guest expectations, and ensuring operational standards are met. The role requires balancing business acumen with a genuine enthusiasm for creating memorable experiences.

Responsibilities in this position include ensuring exceptional guest experiences, role modeling operational standards, identifying and solving team issues with accountability and transparency, fostering open communication, and championing restaurant initiatives. A successful Chili's Manager leads with both heart and mind, using internal systems to control costs and improve business results efficiently. Additionally, the Manager will be responsible for hiring, training, and developing team members, encouraging their growth within the company.

The position also involves building strong guest engagement inside the restaurant and with the surrounding community, promoting Chili's culture and values, such as Food Perfection, Accountability, and an inclusive, fun work atmosphere. This role calls for someone dependable, able to multitask in a fast-paced environment, and a team player ready to contribute to the brand's ongoing success and vibrant culture. Overall, a Chili's Manager is more than a supervisor—they are a crucial link connecting the company's legacy of hospitality with its ambitious goals for growth and guest satisfaction. The job offers an exciting opportunity to thrive in a dynamic, guest-focused industry with a company that truly values its people and their development.

Job Requirements

  • High school diploma or equivalent
  • Experience in hospitality or restaurant management preferred
  • Strong communication and leadership skills
  • Ability to work in fast-paced environment
  • Ability to multitask effectively
  • Dependable and team-oriented
  • Willingness to learn and apply company operational systems

Job Qualifications

  • High school diploma or equivalent
  • Previous management or leadership experience in hospitality or restaurant industry preferred
  • Strong interpersonal and communication skills
  • Ability to multitask and work in a fast-paced environment
  • Proven ability to motivate and develop team members
  • Basic understanding of food safety and handling procedures
  • Demonstrated problem-solving skills and accountability

Job Duties

  • Ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs

Job Criteria

Experience

Mid Level (3-7 years)


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