Job Overview
Compensation
Hourly
Range $25.00 - $33.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Disability insurance
Job Description
Jack in the Box is a renowned fast-food restaurant chain known for its wide variety of quick-service menu options and dedication to providing excellent customer experiences. Founded in 1951, the company has grown into a trusted brand with numerous locations across the United States. Jack in the Box prides itself on its commitment to quality food, friendly service, and operational excellence. As a leader in the fast-food industry, the company continuously focuses on innovation, employee development, and customer satisfaction to maintain its competitive edge in a fast-paced market. Jack in the Box fosters an inclusive and empowering work environment aiming to cultivate talent and drive business success.
The role of a Restaurant Manager at Jack in the Box is a dynamic and leadership-driven position responsible for managing the overall operations of a unit. This position involves daily discretionary management decisions aimed at ensuring the effective execution of the Service Profit Chain (SPC) and Brand Promise. The Restaurant Manager plays a critical role in developing and coaching the team to deliver superior internal service to employees and exceptional external service to customers, all while building restaurant sales and profitability.
In this role, the Restaurant Manager will oversee recruitment, training, evaluation, and development of restaurant employees to create a motivated and skilled team. They are expected to maintain a positive and employee-friendly work atmosphere that is clean, safe, and fun. Additionally, the manager will ensure compliance with state and federal labor laws, as well as Jack in the Box’s internal policies and procedures. On the customer service front, the Restaurant Manager is tasked with delivering an outstanding guest experience by maintaining high quality food standards and enforcing consistent training and adherence to JIB systems.
Furthermore, the Restaurant Manager uses data and management information tools to analyze operational and financial performance, reviewing sales and cost metrics to identify trends and implement action plans for improvement. Protecting the brand’s image through excellent cleanliness, guest interactions, and operational excellence is paramount. The role calls for strong leadership qualities, excellent communication skills, and a commitment to fostering the company culture with integrity, respect, and professionalism.
This position demands adaptability, good organizational skills, and the ability to manage multiple priorities in a fast-paced environment. The Restaurant Manager serves as a role model for the team, inspiring high performance and providing timely performance feedback and coaching. This role also requires a hands-on approach in resolving guest concerns, maintaining restaurant standards, and ensuring profitability.
Overall, the Restaurant Manager at Jack in the Box is a cornerstone position essential to delivering the company’s promises to both employees and guests, sustaining growth, and upholding the brand’s reputation in the competitive quick-service restaurant industry. Employment is offered on-site with full-time status expected. Salary details are typically commensurate with experience and market standards in the quick-service restaurant industry, often including performance-based incentives and benefits.
The role of a Restaurant Manager at Jack in the Box is a dynamic and leadership-driven position responsible for managing the overall operations of a unit. This position involves daily discretionary management decisions aimed at ensuring the effective execution of the Service Profit Chain (SPC) and Brand Promise. The Restaurant Manager plays a critical role in developing and coaching the team to deliver superior internal service to employees and exceptional external service to customers, all while building restaurant sales and profitability.
In this role, the Restaurant Manager will oversee recruitment, training, evaluation, and development of restaurant employees to create a motivated and skilled team. They are expected to maintain a positive and employee-friendly work atmosphere that is clean, safe, and fun. Additionally, the manager will ensure compliance with state and federal labor laws, as well as Jack in the Box’s internal policies and procedures. On the customer service front, the Restaurant Manager is tasked with delivering an outstanding guest experience by maintaining high quality food standards and enforcing consistent training and adherence to JIB systems.
Furthermore, the Restaurant Manager uses data and management information tools to analyze operational and financial performance, reviewing sales and cost metrics to identify trends and implement action plans for improvement. Protecting the brand’s image through excellent cleanliness, guest interactions, and operational excellence is paramount. The role calls for strong leadership qualities, excellent communication skills, and a commitment to fostering the company culture with integrity, respect, and professionalism.
This position demands adaptability, good organizational skills, and the ability to manage multiple priorities in a fast-paced environment. The Restaurant Manager serves as a role model for the team, inspiring high performance and providing timely performance feedback and coaching. This role also requires a hands-on approach in resolving guest concerns, maintaining restaurant standards, and ensuring profitability.
Overall, the Restaurant Manager at Jack in the Box is a cornerstone position essential to delivering the company’s promises to both employees and guests, sustaining growth, and upholding the brand’s reputation in the competitive quick-service restaurant industry. Employment is offered on-site with full-time status expected. Salary details are typically commensurate with experience and market standards in the quick-service restaurant industry, often including performance-based incentives and benefits.
Job Requirements
- Must be at least 18 years old
- high school diploma or equivalent
- minimum of 1 years experience as an Associate Manager and/or 2 years experience as a First Assistant Manager for internal promotion
- minimum of 3 years experience managing a service concept with full P&L responsibility for external recruits
- must complete Restaurant Manager training classes
- must be ServSafe certified
- must possess a valid driver's license insurance and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required
- ability to speak read and write effectively in English
- excellent interpersonal skills
- ability to perform and understand basic math concepts
- ability to stand and walk approximately 85-95 percent of shift
- ability to lift and carry 10-65 lbs
- ability to move freely throughout the restaurant
- ability to operate restaurant equipment and drive a motor vehicle
Job Qualifications
- High school diploma G.E.D. or equivalent required
- associate's or bachelor's degree preferred
- minimum of 1 years experience as an Associate Manager and/or 2 years experience as a First Assistant Manager for internal promotion
- minimum of 3 years experience managing a service concept with full P&L responsibility for external recruits
- must be 100 percent certified in all workstations
- must complete Restaurant Manager training classes
- must be ServSafe certified
- proficient knowledge of personal computers and related software applications
- must possess a valid driver's license insurance and use personal vehicle to make bank deposits and travel to other restaurants/business locations as required
- excellent interpersonal skills
- proven analytical skills
- good organization and planning skills
- ability to speak read and write effectively in English
- ability to perform and understand basic math concepts
Job Duties
- Recruits selects trains develops and evaluates restaurant employees
- monitors staffing levels to ensure sufficient development and talent
- ensures systems for training employees on workstations are fully implemented and adhered to by management and crew
- identifies and develops internal candidates for management and Team Leader positions
- works with restaurant management team to ensure all facets of My Promise to You and the Service Profit Chain are executed
- creates a restaurant environment that is employee friendly fun clean and safe
- takes accountability for motivating and inspiring employees to achieve high performance
- treats all employees with respect and dignity
- regularly recognizes and rewards employees
- complies with all state and federal labor laws and regulations
- manages daily activities to achieve excellence in restaurant operational performance
- provides an exceptional experience for the guests by ensuring proper training and holding restaurant team accountable for consistently delivering excellent guest service and food quality
- maintains visibility and interaction with guests
- responds to guest concerns and complaints in a timely and professional manner and ensures positive resolution
- serves as a role model for excellent guest service
- utilizes management information tools to analyze restaurant operational and financial performance each Period
- identifies trends and implements action plans for improvement
- focuses efforts on increasing restaurant sales and profitability by executing the Service Profit Chain
- monitors costs and adherence to budget and restaurant goals
- performs other related duties tasks and responsibilities as required assigned and directed
Job Location
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