Job Overview
Compensation
Hourly
Range $17.00 - $24.50
Benefits
competitive salary
Health Insurance
401k
Two weeks of vacation
Life insurance
Disability insurance
Employee Discounts
discounted pet insurance
Complimentary Meals
Discounted meals
monthly bonus plan
recognition contests
company outings
Job Description
Cafua Management Company is one of the largest private Dunkin Donuts franchise operators in the United States, managing over 200 restaurants across six states. As a family-owned and operated business, Cafua Management Company prides itself on fostering a People First culture, emphasizing respect, growth, and positive team dynamics. The company is dedicated to creating a workplace where employees feel valued and supported, with ample opportunities for internal growth and skill development within an extensive network of locations. With a focus on operational excellence and guest satisfaction, Cafua Management Company continually strives to uphold the highest standards in both employee development and customer experience. This commitment ensures that each restaurant under its portfolio delivers consistent quality and service, contributing to its continued success and strong presence in the competitive fast-food industry.
The role of Restaurant Manager at Cafua Management Company involves leading restaurant operations in accordance with Dunkin' standards, franchisee policies, and relevant laws. The Restaurant Manager is responsible for promoting a guest-first culture, ensuring that every guest receives quality products, prompt and friendly service, and enjoys a clean, welcoming environment. This leadership position requires recruiting, training, and developing team members while providing strong, positive leadership and constructive feedback. As an operational leader, the Restaurant Manager oversees daily restaurant functions, monitors staff performance, enforces safety and sanitation protocols, controls costs, and drives profitability. In addition, the manager implements brand standards, initiates marketing promotions, manages new product roll-outs, and sets sales goals with a focus on delivering excellent guest experiences. The position calls for an individual who is passionate about results, equipped with strong problem-solving and interpersonal skills, and capable of inspiring a collaborative team environment. With competitive pay, comprehensive benefits, and opportunities for career advancement, this role offers an exciting chance to join a dynamic and growing franchise group dedicated to excellence and employee development.
The role of Restaurant Manager at Cafua Management Company involves leading restaurant operations in accordance with Dunkin' standards, franchisee policies, and relevant laws. The Restaurant Manager is responsible for promoting a guest-first culture, ensuring that every guest receives quality products, prompt and friendly service, and enjoys a clean, welcoming environment. This leadership position requires recruiting, training, and developing team members while providing strong, positive leadership and constructive feedback. As an operational leader, the Restaurant Manager oversees daily restaurant functions, monitors staff performance, enforces safety and sanitation protocols, controls costs, and drives profitability. In addition, the manager implements brand standards, initiates marketing promotions, manages new product roll-outs, and sets sales goals with a focus on delivering excellent guest experiences. The position calls for an individual who is passionate about results, equipped with strong problem-solving and interpersonal skills, and capable of inspiring a collaborative team environment. With competitive pay, comprehensive benefits, and opportunities for career advancement, this role offers an exciting chance to join a dynamic and growing franchise group dedicated to excellence and employee development.
Job Requirements
- Must be able to lift a minimum of 30 lbs
- Must be able to stand for 6+ hours at a time
- Must be 18 years or older
- Must be authorized to work in the U.S.
- Fluent in English
Job Qualifications
- High school diploma or equivalent
- Proven experience in restaurant management or similar role
- Strong leadership and team development skills
- Excellent communication and interpersonal abilities
- Knowledge of food safety and sanitation guidelines
- Ability to manage budgets and control costs
- Proficiency with operational and sales reporting
- Commitment to delivering excellent guest service
- Ability to work in a fast-paced environment
Job Duties
- Recruit, hire, train and develop employees
- Communicate job expectations to employees
- Plan, monitor, appraise and review employee performance
- Provide coaching and feedback
- Create and maintain a guest first culture
- Ensure shifts are appropriately staffed with qualified team members
- Maintain safe, secure and healthy environment
- Ensure brand standards and systems are executed
- Prepare and complete action plans
- Implement production, productivity, quality and guest service standards
- Complete audits and implement plans for system improvements
- Control costs to maximize profitability
- Execute marketing promotions timely
- Execute new product roll-outs including team training
- Set sales goals and track results
Job Criteria
Experience
No experience required
Job Location
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