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Restaurant Leader (Manager) Trainee

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

401k plan
RRSP plan
Paid PTO
Medical insurance
Dental Insurance
Life insurance
Vision Insurance
Monthly bonus
Tuition Reimbursement
Adoption assistance

Job Description

7-Eleven is a globally recognized leader in convenience retail with over 86,000 locations worldwide. Known for revolutionizing the convenience store industry, 7-Eleven continues to innovate across convenience, restaurants, and fuel sectors to remain the first choice for customers. The brand is deeply committed to empowering its employees to "activate awesome" by making meaningful impacts in their stores and communities every day. As part of their dedication to fostering growth, 7-Eleven maintains a strong "promote from within" philosophy, offering ample opportunities for career advancement at all levels within the company. Employees are equipped with comprehensive training programs designed to build confidence and ensure the delivery of exceptional customer service consistently. The company emphasizes teamwork, leadership, and operational excellence, making it a dynamic environment for those looking to grow their careers in retail management.

The role of Restaurant Leader (Manager) Trainee at 7-Eleven is a fantastic opportunity for candidates who enjoy working collaboratively within a restaurant management team and have prior supervisory experience. This position is ideal for individuals motivated to expand their leadership skills and embrace the fast-paced nature of a convenience store restaurant environment. Trainees undergo structured training programs designed to develop essential skills in customer service, team leadership, store operations, and financial management. The company prides itself on its best store management teams in the industry, many of whom began their careers in entry-level positions such as cashiers or part-time workers seeking extra income.

As a Restaurant Leader Trainee, individuals will learn how to oversee and provide leadership for the restaurant team, ensuring that every customer receives excellent service. The role involves coaching and training employees, maintaining high retention rates by identifying qualified applicants, and fostering a productive work environment. Restaurant Leaders are also responsible for ensuring compliance with company policies, procedures, and Health Department Standards, while implementing merchandising and marketing programs. The position requires the ability to interpret and utilize financial reports such as profit and loss statements to drive improvements within the store.

The ideal candidate possesses strong communication and interpersonal skills, as well as proficiency with computer applications, particularly Microsoft Word and Excel. While a high school diploma or GED is preferred, candidates with at least one year of restaurant management experience may be considered even without formal education credentials. Physical demands include multitasking, standing, bending, reaching, and occasionally lifting objects up to 50 pounds.

7-Eleven offers a comprehensive benefits package that includes a 401K Plan in the United States, RRSP plan in Canada, paid time off, medical, dental, life and vision insurance options, monthly bonuses and incentive potential, tuition reimbursement, and adoption assistance available in the United States. The company is an Equal Opportunity Employer committed to workplace diversity, offering a supportive and inclusive environment for all employees. This position provides a chance not only to develop managerial skills but also to advance within a respected, innovative industry-leading company that values dedication, hard work, and success.

Job Requirements

  • High school diploma or GED preferred but not required for candidates with at least one year of restaurant management experience
  • Ability to oversee and provide leadership, training, and coaching for restaurant employees
  • Ability to maintain high employee retention and productivity
  • Ability to ensure compliance with company policies, procedures, and Health Department Standards
  • Ability to implement merchandising and marketing programs
  • Strong ability to use P&L and store reports
  • Excellent communication and interpersonal skills
  • Proficient knowledge of Microsoft Word and Excel
  • Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds

Job Qualifications

  • Previous supervisory experience
  • Strong leadership and coaching skills
  • Ability to manage a team in a fast-paced environment
  • Proficient computer knowledge including Microsoft Word and Excel
  • Excellent oral and written communication skills
  • High school diploma or GED preferred, but not required with at least one year of restaurant management experience
  • Ability to multi-task and handle physical demands of the job

Job Duties

  • Oversee and provide customer service leadership, training, and coaching for all restaurant employees
  • Maintain high retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity
  • Ensure restaurant condition complies with company policies, procedures, and Health Department Standards
  • Oversee and implement all merchandising and marketing programs
  • Use profit and loss (P&L) and store reports to affect change
  • Communicate effectively with team members and customers
  • Utilize proficient computer skills including Microsoft Word and Excel

Job Criteria

Experience

Mid Level (3-7 years)


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