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Restaurant Leader (Manager) Trainee

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

401k plan
RRSP plan
Paid PTO Plans
Medical insurance
Dental Insurance
Life insurance
Vision Insurance
Monthly bonus
Tuition Reimbursement
Adoption assistance

Job Description

7-Eleven is a globally recognized convenience store chain with over 86,000 locations worldwide, and it holds the unique position as the leading retailer in the convenience store industry. The company excels in delivering innovative fuel, convenience, and restaurant services to millions of customers each day. Known for its commitment to customer satisfaction and operational excellence, 7-Eleven fosters a culture of empowerment where employees are encouraged to "activate awesome" by making significant contributions to their stores and communities. With a strong emphasis on career growth, the organization provides a variety of training and advancement opportunities, ensuring that every team member can develop to their fullest potential.

The Restaurant Leader (Manager) Trainee role at 7-Eleven represents an excellent opportunity for individuals who enjoy working in a team-driven restaurant management environment and have prior supervisory experience. This position is crafted for those who are focused on excelling in leadership and operational roles within the restaurant sector of 7-Eleven stores. The company is dedicated to the success of its employees, providing comprehensive training programs aimed at building strong management teams recognized industry-wide for their professionalism and effectiveness. Many successful managers started from entry-level roles such as cashiers or part-timers and advanced through commitment, training completion, and gaining in-depth knowledge of the business operations.

Individuals selected for this role will be responsible for leading restaurant operations, coaching, and training employee teams to deliver exceptional customer service consistently. The role encompasses maintaining compliance with company policies, health department standards, and ensuring the restaurant’s condition meets high cleanliness and operational standards. Additionally, the Restaurant Leader Trainee will oversee merchandising and marketing initiatives, utilize financial reports to make informed operational changes, and foster a work environment that promotes employee development and retention. The position requires the ability to multitask in a physically active environment, occasional lifting, and the capacity to manage multiple operational facets effectively.

7-Eleven offers a supportive and dynamic workplace culture with a strong "promote from within" philosophy, providing meaningful career advancement opportunities at all organizational levels. This leadership path is ideal for individuals who aspire to develop their management skills while working in a highly respected global brand committed to innovation and customer satisfaction.

Job Requirements

  • Ability to oversee and provide customer service leadership, training, and coaching for all restaurant employees
  • Desire to maintain high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity
  • Ability to ensure restaurant compliance with company policies and Health Department Standards
  • Ability to manage merchandising and marketing programs
  • Ability to use P&L and store reports to affect change
  • Excellent oral and written communication and interpersonal skills
  • Proficient computer knowledge of Microsoft Word and Excel
  • High School diploma or GED preferred but not required with at least one year of restaurant management experience
  • Ability to multitask, perform repeated bending, standing, reaching, and occasionally lift up to 50 pounds

Job Qualifications

  • High School diploma or GED preferred but not required with at least one year of restaurant management experience
  • Previous supervisory experience in a restaurant or retail environment
  • Excellent oral and written communication skills
  • Proficient computer skills, especially in Microsoft Word and Excel
  • Ability to use financial reports to drive business decisions
  • Strong interpersonal skills and leadership abilities
  • Ability to multitask and work in a physically active environment

Job Duties

  • Oversee and provide customer service leadership, training, and coaching for all restaurant employees
  • Maintain high employee retention by identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity
  • Ensure restaurant compliance with company policies, procedures, and Health Department Standards
  • Implement and oversee all merchandising and marketing programs
  • Use profit and loss statements and store reports to make operational improvements
  • Communicate effectively orally and in writing with staff and customers
  • Manage multiple tasks including physical activities such as bending, standing, reaching, and lifting up to 50 pounds

Job Criteria

Experience

Mid Level (3-7 years)


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