Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
401k plan
RRSP plan
Paid PTO Plans
Medical insurance
Dental Insurance
Life insurance
Vision Insurance
Monthly bonus
Tuition Reimbursement
Adoption assistance
Job Description
7-Eleven is a globally recognized convenience store chain boasting over 86,000 locations, making it the largest retailer worldwide. Known for revolutionizing the convenience, restaurant, and fuel industries through cutting-edge innovation, 7-Eleven strives to be the customer’s first choice. The company fosters an inclusive culture where employees are empowered to "activate awesome," making meaningful impacts in their local communities and stores every day. This strong emphasis on community and innovation positions 7-Eleven as an industry leader, combining the convenience of retail with the dynamic nature of foodservice and fuel sales. The company’s dedication to employee growth is reflected in its clear "promote from within" philosophy, ensuring ample advancement opportunities across all levels, from entry positions to management. 7-Eleven’s employee benefits underscore its commitment to well-being and professional development, offering comprehensive plans such as 401K, medical, dental, life, and vision insurances as well as tuition reimbursement and adoption assistance.
The Restaurant Leader (Manager) Trainee role at 7-Eleven is designed for individuals passionate about restaurant management and customer service excellence. This position provides an immersive training experience within the market, preparing trainees for store management roles across various locations post-training. Candidates with prior supervisory experience in restaurant settings will find a supportive environment focused on developing management skills and leadership abilities. Successful completion of the training program equips trainees with the expertise needed to manage day-to-day restaurant operations effectively, including overseeing customer service, employee training and coaching, inventory and merchandising, as well as ensuring compliance with health and safety standards. Communication and interpersonal skills are emphasized to foster positive store culture and enhance customer satisfaction. Technological proficiency, especially with Microsoft Office tools, is considered a plus for handling reports and analyzing store performance indicators such as profit and loss (P&L) statements.
This role suits individuals seeking to grow their careers in restaurant management within a leading retail brand that values dedication and hard work. 7-Eleven’s approach to leadership development is built on real-world training combined with continuous support and incentives, such as monthly bonuses, to motivate performance. Trainees are expected to maintain high standards of operational control and contribute to staff retention through hiring and empowering capable team members. The position demands a degree of physical activity including multi-tasking, bending, standing, reaching, and occasionally lifting up to 50 pounds. 7-Eleven prides itself on being an equal opportunity employer committed to workplace diversity, offering a dynamic and supportive work environment for professionals aspiring to lead in the restaurant and retail convenience sectors.
The Restaurant Leader (Manager) Trainee role at 7-Eleven is designed for individuals passionate about restaurant management and customer service excellence. This position provides an immersive training experience within the market, preparing trainees for store management roles across various locations post-training. Candidates with prior supervisory experience in restaurant settings will find a supportive environment focused on developing management skills and leadership abilities. Successful completion of the training program equips trainees with the expertise needed to manage day-to-day restaurant operations effectively, including overseeing customer service, employee training and coaching, inventory and merchandising, as well as ensuring compliance with health and safety standards. Communication and interpersonal skills are emphasized to foster positive store culture and enhance customer satisfaction. Technological proficiency, especially with Microsoft Office tools, is considered a plus for handling reports and analyzing store performance indicators such as profit and loss (P&L) statements.
This role suits individuals seeking to grow their careers in restaurant management within a leading retail brand that values dedication and hard work. 7-Eleven’s approach to leadership development is built on real-world training combined with continuous support and incentives, such as monthly bonuses, to motivate performance. Trainees are expected to maintain high standards of operational control and contribute to staff retention through hiring and empowering capable team members. The position demands a degree of physical activity including multi-tasking, bending, standing, reaching, and occasionally lifting up to 50 pounds. 7-Eleven prides itself on being an equal opportunity employer committed to workplace diversity, offering a dynamic and supportive work environment for professionals aspiring to lead in the restaurant and retail convenience sectors.
Job Requirements
- Ability to oversee and provide customer service leadership, training, and coaching for all restaurant employees
- Desire to maintain high retention by focusing on qualified applicants, leadership development, and employee empowerment
- Ability to oversee restaurant condition and ensure compliance with policies and Health Department Standards
- Ability to implement merchandising and marketing programs
- Demonstrated ability to use P&L and store reports for operational improvements
- Excellent oral and written communication skills
- Proficient computer knowledge, specifically Microsoft Word and Excel
- High school diploma or GED preferred but candidates with one year restaurant management experience considered
- Ability to multi-task and perform physical activities including repeated bending, standing, and lifting up to 50 pounds
Job Qualifications
- High school diploma or GED preferred but not required with at least one year of restaurant management experience
- Previous supervisory experience in a restaurant or similar environment
- Strong leadership and team-building skills
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite especially Word and Excel
- Ability to multi-task and manage physical demands of the job
Job Duties
- Oversee and provide customer service leadership, training, and coaching for all restaurant employees
- Maintain high employee retention by identifying qualified applicants, developing leaders, and encouraging employee productivity
- Ensure restaurant condition complies with company policies, procedures, and Health Department Standards
- Implement all merchandising and marketing programs
- Use profit and loss (P&L) and store reports to drive operational changes
- Communicate effectively using oral and written skills with staff and customers
- Utilize proficient computer knowledge primarily in Microsoft Word and Excel
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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