Cook Out Restaurants logo

Restaurant Hourly Manager – Concord, NC, Concord Pkwy

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k with Matching
Paid vacation
flexible scheduling
Free Food while working

Job Description

Cook Out is one of the fastest-growing quick-service restaurant (QSR) chains in the business, known for its high-energy work environment and commitment to building rewarding careers. With a focus on performance and career growth, Cook Out has established a reputation for excellence and innovation in the fast food industry, serving a diverse menu that attracts a wide range of customers. As a company, Cook Out values hard work, fun, and rewarding excellence, making it an ideal workplace for individuals looking to grow professionally while enjoying a balanced work-life schedule. This company is expanding rapidly and offers competitive pay based on experience, along with a comprehensive benefits package that includes medical, dental, vision, life insurance, 401k with matching, and paid time off. Employees enjoy benefits such as free food while working and flexible scheduling, which promote a positive and supportive workplace culture.

The role of Hourly Manager at Cook Out is a dynamic and hands-on leadership position perfect for those who thrive in fast-paced environments. As an Hourly Manager, you will work directly with your team on the restaurant floor, not just overseeing but actively participating in the delivery of excellent customer service and efficient operations. This role requires a strong ability to coach, train, and recognize team members, helping to build and maintain a world-class workforce. You will be responsible for managing all aspects of a busy restaurant, from the front counter operations to grilling, ensuring that every customer’s experience is fast, friendly, and of the highest quality. Managing food, labor, and operating costs effectively through smart planning is key to meeting and exceeding company performance standards. The position offers an exciting opportunity to lead a team, develop management skills, and be part of a brand that rewards dedication and success. This role is ideal for motivated individuals with at least one year of management experience, preferably within the restaurant industry, who have strong communication skills and the ability to multitask under pressure.

Job Requirements

  • At least one year of management experience
  • Ability to lead and manage a large team
  • Strong communication skills
  • Ability to work efficiently in a fast-paced environment
  • Proven leadership and coaching experience
  • Willingness to work flexible hours and schedules
  • Commitment to delivering excellent customer service

Job Qualifications

  • At least one year of management experience
  • Experience in the restaurant industry preferred
  • Strong leadership and coaching skills
  • Excellent communication and interpersonal abilities
  • Ability to multitask and perform well under pressure
  • Demonstrated ability to manage high-volume operations
  • Proficient in planning and controlling costs

Job Duties

  • Lead and develop the team by coaching, training, and recognizing talent
  • Manage all aspects of a high-volume restaurant, including front counter and grill operations
  • Meet and exceed financial and operational standards for food, labor, and paper costs
  • Ensure every customer visit is fast, friendly, and high-quality
  • Work side-by-side with team members to deliver exceptional service
  • Maintain compliance with company policies and safety standards
  • Handle customer interactions and resolve issues promptly

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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