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Restaurant Host/Server Assistant

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Competitive wages
Daily Pay (not available in California)
Flexible work schedules
Healthcare benefits
meal discounts
Promising career path

Job Description

Flynn Group, founded by Greg Flynn in 1999 with the acquisition of eight Applebee's restaurants, has evolved over more than two decades into the largest Applebee's franchisee worldwide. Starting with a modest portfolio, Flynn Group's strategic vision and dedication to excellence have driven remarkable growth through building new stores and acquiring other franchise locations. Today, Flynn Group proudly operates over 460 Applebee's restaurants across 24 states, marking them as a dominant force in the casual dining industry.

Flynn Applebee's is one of seven leading brands managed by the Flynn Group, which boasts a diversified portfolio including iconic names such as Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. This diversity reflects the Group’s strategic approach to the food and fitness industries, aiming to be a top operator under each brand by upholding core values centered on people, teamwork, and success. The mission emphasizes genuine care for individuals, playing like champions, and winning as one unified team.

Joining the Flynn Applebee's team means becoming part of a vibrant, dynamic work environment that offers flexible scheduling to help employees balance work and personal life. The company believes strongly in providing support for well-being, future planning, family needs, and overall happiness through a variety of benefits and growth opportunities.

The Restaurant Host/Server Assistant role is a vital entry-level position where employees first engage with guests and help maintain smooth restaurant operations. In this role, you will warmly greet guests as they arrive, ensuring they feel welcome and valued from the moment they walk through the door. Supporting the servers is a key aspect of the job, helping to deliver outstanding guest service by managing guest flow within the restaurant and assisting with various tasks needed to keep service running smoothly. The position fosters a team-oriented atmosphere where fun and hard work go hand in hand.

As a Restaurant Host/Server Assistant, you will develop essential communication skills, learn the dynamics of customer service in a fast-paced environment, and gain valuable experience in the hospitality industry. The job requires standing and moving for extended periods, bending and lifting up to 25 pounds safely, and following health and safety protocols including the use of protective gear as necessary to ensure the well-being of staff and customers alike.

Flynn Group is committed to diversity and inclusion in the workplace, inviting applicants from all backgrounds and providing accommodations during the application process where needed. With competitive wages, daily pay options (except in California), flexible work schedules, healthcare benefits, and meal discounts, Flynn Applebee's offers a promising career path for motivated individuals ready to contribute to a growing, respected company that values its people and their success.

Job Requirements

  • Must be at least 18 years old
  • Ability to communicate effectively
  • Willingness to stand and remain mobile for up to four hours
  • Ability to safely bend, stoop, and lift up to 25 pounds
  • Commitment to making a positive impact in customer service
  • Adherence to health and safety protocols

Job Qualifications

  • Effective communication skills
  • Ability to work in a fast-paced environment
  • Customer service experience preferred but not required
  • Ability to stand and move for extended periods
  • Basic math skills for handling seating and reservations
  • Positive attitude and team-oriented mindset
  • Commitment to providing a positive guest experience

Job Duties

  • Greet guests warmly at the door
  • Support servers in delivering outstanding guest service
  • Manage the flow of guests in the restaurant to enhance their dining experience
  • Maintain cleanliness and organization of the host stand and waiting areas
  • Assist with seating guests and managing reservations
  • Communicate effectively with team members and guests
  • Adhere to health and safety protocols and company standards

Job Criteria

Experience

Entry Level (1-2 years)


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