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Restaurant Host/Hostess - Capital Hotel, Little Rock, AR

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $17.60
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Short/long-term disability
401(k) retirement plan
Tuition Assistance
discounted room rates
Training and Development

Job Description

Concord Hospitality is a renowned company dedicated to providing high-quality service and exceptional experiences in the hospitality industry. With a strong focus on training and development, Concord supports its associates at every stage of their professional journey, from interns to executive leaders. The company embraces an "Associate First" culture, which fosters personal and professional growth, a positive work environment, diversity, and inclusion. This culture contributes greatly to the company’s reputation for excellent customer service and quality accommodations across a wide range of markets. Concord Hospitality’s foundation relies on five cornerstones: Quality, Integrity, Community, Profitability, and Fun, which guide every decision and strategy the company implements. Its passionate team embodies these values, proudly expressed through a national company cheer, "We Are Concord!"

Concord Hospitality is currently seeking enthusiastic and passionate individuals to join their team as Hotel Restaurant Hosts/Hostesses. This full-time role offers a competitive wage range of $16.00 to $17.60 per hour, complemented by comprehensive benefits. The position is integral to the daily operations of the hotel’s newly reimagined restaurant concept, where hospitality meets exceptional dining experiences.

The Hotel Restaurant Host/Hostess will serve as the welcoming face of the restaurant, greeting both local diners and hotel guests with warmth and professionalism. This role requires a genuine passion for hospitality and customer service, emphasizing how great service starts with heart. Hosts and hostesses will be responsible for creating memorable experiences right from the guests’ first interaction. They will ensure that the environment remains clean, safe, and inviting, maintaining high standards of sanitation and safety at all times.

Being part of a team-oriented and positive work environment is a key element of this position. Successful candidates must be adaptable, with the flexibility to work varying shifts, including weekends and holidays. This role offers continuous opportunities for growth through ongoing training and career advancement programs. Concord Hospitality’s commitment to employee development and work-life balance encourages individuals to thrive both personally and professionally.

Along with delivering exceptional guest experiences, the position also plays a crucial role in upholding the company’s standards of quality and efficiency. The culture at Concord celebrates diversity and inclusion, making this a great place to work for all backgrounds and experiences. This role is perfectly suited for individuals who are eager to join a supportive team, contribute to a positive workplace, and be part of a nationally recognized hospitality leader that values its associates and customers alike.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a hospitality or customer service role preferred
  • Flexibility to work various shifts including weekends and holidays
  • Ability to maintain cleanliness and safety standards
  • Strong communication skills
  • Ability to work well within a team
  • Professional and friendly attitude

Job Qualifications

  • Positive attitude and friendly demeanor
  • Genuine passion for hospitality and guest service
  • Ability to work various shifts including weekends and holidays
  • Commitment to quality, efficiency, and continuous learning
  • Excellent interpersonal and communication skills
  • Team player with a customer-focused mindset

Job Duties

  • Serve as a core team member in our newly designed restaurant concept
  • Greet each guest with warmth, professionalism, and a genuine smile
  • Maintain high standards of cleanliness, safety, and sanitation
  • Foster a positive, team-oriented work environment
  • Deliver exceptional guest experiences
  • Support ongoing training and development initiatives
  • Collaborate with other team members to ensure smooth restaurant operations

Job Criteria

Experience

No experience required


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