Restaurant Host/Hostess

Sandy Springs, GA, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $17.00 - $18.00

Work Schedule

Flexible

Day Shifts

Benefits

competitive pay

flexible scheduling

Employee Discounts

Training and development opportunities

Supportive team environment

Paid Time Off

Health Insurance

Job Description

Our restaurant is a vibrant dining establishment known for its lively and welcoming atmosphere, where guests come to enjoy quality food and exceptional service. We pride ourselves on creating a memorable dining experience that emphasizes comfort, hospitality, and customer satisfaction. Our team is dedicated to fostering a warm and inviting environment where every guest feels valued and cared for from the moment they step through the door. We work together in a fast-paced setting that celebrates teamwork, professionalism, and a passion for delivering outstanding guest services.

We are currently looking to expand our team by hiring a Restaurant Host or Hostess. In this energetic and pivotal role, you will be the first point of contact for guests, serving as the welcoming face of our dining environment. Your role is crucial in setting the tone for an exceptional dining experience, ensuring that guests feel welcomed, informed, and comfortable as soon as they arrive. This position offers a fantastic opportunity to develop and refine your customer service skills in a dynamic food service setting. You will manage reservations, seating arrangements, and coordinate closely with servers and kitchen staff to maintain a smooth flow of service. As a paid position with a competitive wage of $17.00 to $18.00 per hour, this role is ideal for someone who thrives under pressure, enjoys interacting with people, and values creating positive guest interactions daily. This in-person position will allow you to be part of a supportive and energetic team dedicated to excellence in hospitality.

Job Requirements

High school diploma or equivalent
Prior experience in a host or hostess role preferred
Ability to communicate clearly and effectively
Basic knowledge of POS systems especially Toast POS preferred
Ability to multitask and work in a fast-paced environment
Strong interpersonal and customer service skills
Availability to work in person during restaurant operating hours

Job Qualifications

Prior experience as a host or hostess in a restaurant or food service environment is preferred
Strong communication skills with excellent phone etiquette and guest relations abilities
Knowledge of POS systems such as Toast POS is advantageous
Experience in hospitality guest services serving or hotel environments is a plus
Ability to handle multiple tasks efficiently in a fast-paced setting while maintaining professionalism
Demonstrated customer service skills with a positive attitude and proactive approach
Familiarity with restaurant operations and guest engagement techniques

Job Duties

Greet guests with a friendly smile and positive attitude making them feel instantly welcome
Manage reservations and seating arrangements efficiently using POS systems such as Toast POS
Maintain an organized waitlist and communicate wait times clearly to guests
Assist guests with seating preferences special requests and provide menus promptly
Answer phone inquiries professionally providing information about the restaurant and reservation policies
Coordinate with servers and kitchen staff to ensure smooth flow of guest service
Uphold cleanliness standards at the host stand and surrounding areas ensuring a tidy environment that reflects our hospitality standards