Restaurant Host/Hostess

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $17.00 - $17.50
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Work Schedule

Weekend Shifts
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Benefits

401(k)
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance

Job Description

Apizza Regionale is a well-established and respected restaurant located in Syracuse, NY, renowned for its commitment to quality, teamwork, and genuine hospitality. Established as a destination for those who appreciate authentic, high-quality food served in a warm and welcoming environment, Apizza Regionale has carved out a unique niche in the vibrant Syracuse dining scene. Known for its high-energy atmosphere, the restaurant fosters a culture where pride in work and mutual support among team members are paramount. This dedication to excellence extends through every aspect of the dining experience, from the quality of the food to the professionalism and warmth of the service.

The role of Host at Apizza Regionale is a pivotal position and essential to creating a memorable dining experience for guests. As the first and last impression of the restaurant, hosts are entrusted with establishing a friendly and inviting atmosphere that sets the tone for the entire visit. This position is part-time, specifically catering to evening shifts and weekends, with work conducted on-site in Syracuse. The hourly wage ranges from $17.00 to $17.50, depending on experience, highlighting the organization's commitment to fair compensation for valuable team members.

In this role, the host does much more than simply seat guests; they manage the entire flow of the dining room with confidence and a positive attitude. Effective communication and multitasking abilities are crucial, as hosts balance overseeing waitlists, managing reservations, coordinating with servers and management for table turnover, and ensuring guests are kept well-informed about wait times. This role also requires a readiness to assist in various capacities throughout the restaurant, demonstrating a team-first attitude that is a cornerstone of the workplace culture at Apizza Regionale.

Physical stamina is important, as the position demands standing and walking for extended periods, the ability to lift up to 25 pounds, and moving efficiently within a high-volume service environment. Hosts must maintain a clean, organized, and visually appealing entrance and host stand, reinforcing the restaurant's commitment to excellence from the moment guests arrive. Service standards and alcohol awareness guidelines are upheld meticulously, ensuring a safe, enjoyable experience for all patrons.

The company offers competitive compensation alongside valuable benefits, including paid sick time in accordance with New York State guidelines, staff meals after every shift, and opportunities for personal growth and career advancement. Eligible employees may also receive health insurance, dental insurance, vision insurance, paid time off, and a 401(k) plan, reflecting Apizza Regionale's dedication to supporting not only their guests but their employees as well.

At Apizza Regionale, you will find more than just a job; the establishment promotes an inclusive workplace where diversity and equal opportunity are prioritized, welcoming applicants regardless of background, including those with a criminal record. Working here means joining a dynamic and supportive team where each member's contribution is valued and integral to the restaurant's ongoing success. This makes the host position an exciting opportunity for individuals passionate about hospitality and looking for a part-time role that offers more than just work but a thriving community and career potential.

Job Requirements

  • High school diploma or equivalent
  • previous experience in restaurant or customer service preferred
  • availability for evening and weekend shifts
  • ability to stand and walk for extended periods
  • ability to lift and carry up to 25 pounds
  • ability to work efficiently in a fast-paced, high-volume environment
  • strong communication skills

Job Qualifications

  • Hospitality-minded with a natural ability to connect with people
  • strong communication and multitasking skills
  • ability to stay calm and organized during high-volume service
  • team-first attitude and willingness to jump in wherever needed
  • previous restaurant or customer service experience preferred
  • availability for evenings and weekends
  • ability to communicate clearly with guests and team members

Job Duties

  • Greet every guest with confidence, warmth, and genuine hospitality
  • manage waitlists, reservations, and seating flow to keep service running smoothly
  • communicate accurate wait times and keep guests informed
  • coordinate closely with servers and management on table turns and pacing
  • answer the phone and assist guests with questions, directions, and general inquiries
  • support the team and assist where needed
  • monitor the dining room and anticipate guest needs before they ask
  • maintain a clean, organized, and welcoming front entrance and host stand
  • uphold all service standards, policies, and alcohol awareness guidelines

Job Criteria

Experience

Mid Level (3-7 years)


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