Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
team events
Job Description
Another Broken Egg is a well-established and beloved restaurant chain that has been serving exceptional breakfast, brunch, and lunch since 1996. Known for its fresh, high-quality ingredients and creative recipes, the restaurant prides itself on offering a menu that stands out among its competitors. Each location is thoughtfully designed to provide a casual, welcoming atmosphere that feels like a comfortable getaway for friends, families, and individuals seeking delicious meals paired with friendly and attentive service. The core philosophy, "Nothing Short of Right is Right," drives the team to maintain the highest standards in every detail, ensuring that guests enjoy a seamless and memorable dining experience from the moment they walk in until they leave.
Working at Another Broken Egg means being part of a hard-working, dynamic team where staff members are encouraged to treat guests with kindness and respect. The role of Restaurant Host/Hostess is vital in creating the first and lasting impressions for customers. This position involves greeting guests warmly, seating them promptly, and managing the waitlist efficiently to reduce guest wait times. Additionally, the host or hostess assists in essential restaurant operations, including preparing silverware, bussing and resetting tables, and keeping the overall dining environment organized and clean. This role demands strong interpersonal skills, the ability to work quickly under pressure, and a genuine passion for delivering excellent service to customers.
Employees in this position must be comfortable standing or walking for extended periods, as the job typically involves 6-8 hours on their feet. They must also be able to operate the POS computer system accurately, handle cash and credit card transactions, and respond calmly and professionally to any guest complaints, ensuring a positive experience for all. Working as a host or hostess at Another Broken Egg provides an opportunity not only to develop valuable customer service skills but also to contribute to a restaurant experience that feels like a relaxing vacation for guests. If you thrive in a fast-paced environment where teamwork and quality hospitality are top priorities, this role is an excellent fit, and applying for it could be the next step in your career in the hospitality industry.
Working at Another Broken Egg means being part of a hard-working, dynamic team where staff members are encouraged to treat guests with kindness and respect. The role of Restaurant Host/Hostess is vital in creating the first and lasting impressions for customers. This position involves greeting guests warmly, seating them promptly, and managing the waitlist efficiently to reduce guest wait times. Additionally, the host or hostess assists in essential restaurant operations, including preparing silverware, bussing and resetting tables, and keeping the overall dining environment organized and clean. This role demands strong interpersonal skills, the ability to work quickly under pressure, and a genuine passion for delivering excellent service to customers.
Employees in this position must be comfortable standing or walking for extended periods, as the job typically involves 6-8 hours on their feet. They must also be able to operate the POS computer system accurately, handle cash and credit card transactions, and respond calmly and professionally to any guest complaints, ensuring a positive experience for all. Working as a host or hostess at Another Broken Egg provides an opportunity not only to develop valuable customer service skills but also to contribute to a restaurant experience that feels like a relaxing vacation for guests. If you thrive in a fast-paced environment where teamwork and quality hospitality are top priorities, this role is an excellent fit, and applying for it could be the next step in your career in the hospitality industry.
Job Requirements
- Must be able to operate POS computer system
- Must make change correctly and handle credit card transactions accurately
- Must be able to walk or stand for long periods of time
- Must be able to hear well with loud background noise
- Must be able to respond calmly and kindly to guest complaints
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Ability to operate POS systems
- Strong communication and interpersonal skills
- Ability to manage time effectively
- Capability to handle guest complaints professionally
- Team player with a positive attitude
Job Duties
- Greet guests properly
- Seat guests promptly
- Manage and reduce waitlist efficiently
- Prepare silverware
- Bus and reset tables
- Maintain general cleanliness and organization of the restaurant
- Respond calmly and kindly to guest complaints
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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